Canadian based call centers jobs

I will design a second store for Styloria for $100. This will include floor plans, 3D rendering videos, images and where to buy links, any Canadian or US websites. I will have the whole thing done in the next 5-6 days!

Location: USA (Remote) Work Hours: 1 Hour per Day About Us: We are a growing YouTube channel focused on creating and publishing short videos (Shorts). Our goal is to expand our audience and build an engaged community. Responsibilities: - Posting Shorts on our YouTube channel daily - Interacting with followers through comments and messages - Engaging with other videos by liking, commenting, and sharing - Monitoring and reporting on the performance of posted content Requirements: - Residence in the USA - No prior experience required – we offer comprehensive training - Possession of at least two different IP addresses (e.g., Wi-Fi and mobile data) - Basic familiarity with YouTube and social media - Reliability and strong communication skills What We Offer: - Flexible working hours,...

I have a PDF call log that I need digitized and transformed into an Excel spreadsheet. The document consists of approximately 238 pages, and I require the following: - Organization: Calls, texts, and data should be separated into distinct columns in the spreadsheet. - Data Layout: The information should be laid out in an ordered manner which we will discuss further. Additional requirements include: - Calculations: The Excel sheet should include specific calculations like total call duration and data used. - Data Fields: The "To/From", "City", and "Time" fields should be organized in distinct columns within the spreadsheet. Ideally, I'm looking for a freelancer with: - Proficiency in PDF to Excel conversion. - Strong organizational and da...

I need a modern, sleek text-based logo designed for my online presence. Here's a bit more about the project: - I'm looking for a design that is striking and easy to remember, in line with current design trends. The logo should be clean and minimalistic, with a text-based focus. - It's important that the logo is versatile and can be used across a range of online platforms - from websites to social media. Ideal freelancers for this job should have: - Proven experience in creating modern, text-based logos. - A strong portfolio that demonstrates a clean, minimalistic design aesthetic. - A good understanding of branding and how to create a logo that is both memorable and versatile for online use.

I've already installed QuickBooks Online on my computer and I'm ready to streamline my USA-based S corporation's financial records. Key tasks include: - Setting up my QuickBooks Online for optimum functionality in accordance with my business structure. - Transferring all necessary financial documents and records to QuickBooks. I am looking for a freelancer who has: - Proficient experience in setting up QuickBooks Online. - Familiarity with the financial nuances of an S corporation. - Ability to provide guidance on how to effectively manage my business finances using QuickBooks Online. Your expertise in these areas will be greatly appreciated.

...looking for cartoon style similar to the attached. Other than the front cover, each page should be related to the 4 lines of the story which will be provided but a summary of the story is that a young boy loves playing football and scoring goals, his team enter a tournament and he has to play in goal but becomes the hero. Details of each picture are below. (Sammy is the main character and should be based on the attachment). 1. Sammy asleep in bed dreaming of scoring a goal 2. Sammy looking cross at his goal keeper after the other team scored 3. Sammy Boy scoring a goal with big smile on his face 4. The team coach , older guy - think Ted Lasso but with grey hair and grey mustache, talking to the team (including Sammy) 5. Sammy scoring goal again 6. goal keeper injured 7. coach (...

...Tasks that the AI must be able to perform: - Manage Microsoft Outlook service mailbox - We get emails requesting services. Agent must be able to respond with our rates and negotiate this with the customer - If we win the job the agent must then be able to login to various platforms (e.g. , or ) and post an ad to advertise the job. May need to also call local businesses to get information. - We will have many subcontractors apply for the jobs. Agent needs to communicate and negotiate with these individuals. - Agent will present best options for us to pick from. - Once we pick they will interact with our systems onboard the subcontractor and communicate with customer to confirm service start date and time. - We will also get emails requesting

I am in urgent need of a professional videographer specializing in corporate videos, based in Bangalore, India. Key requirements: - A corporate video of 5-10 minutes length. - Must feature client-company interactions. Your experience and skills: - Proven track record in corporate videography. - Excellent storytelling abilities to capture and highlight business interactions. - I'd appreciate if you could provide samples of previous work, especially videos that included interaction scenes. Looking forward to collaborate and create an engaging corporate video.

...customization - This SAAS (Software As a Service) based Software will be display a content publishing management system for PC, which is installed in the Windows operating system and allows editing solutions and playing the solutions on LCD or LED displays. - The software will be SAAS Based, On which multiple clients will be added, and the APIs of the device sold will be integrated into the Software. - This software will have a variety of media: you can add general windows, cut-to-display windows, Office documents, images, videos, GIFs, text, colorful text, digital clocks, analog clocks, timers, weather, RSS, and streaming media. The only change from the demo software is that it will be SAAS-based, Multiple clients will be added based on plans and packa...

We are seeking a skilled animator to create a high-quality medical training video, blending real patient footage with detailed animations. This 1-minute in...high-quality medical training video, blending real patient footage with detailed animations. This 1-minute introductory video will address common mistakes in vascular access procedures, demonstrating the 'how' and 'why' behind each step. It will feature a mix of live footage and animations, covering crucial aspects like line cleaning, drying, and flushing techniques. The video will conclude with a call to action, encouraging viewers to sign up for a comprehensive training course. If successful, this project will expand into a full series of training videos, offering extensive content and interactive elements...

...urgent need of a developer who can create a feature-rich video call app for iOS and Android with the following capabilities: - Group Video Calls: I want users to have the option to engage in video calls with multiple participants, similar to Zoom or Microsoft Teams. - Screen Sharing: I would like to provide the option for users to share their screens during video calls, a feature that's particularly useful for presentations and remote assistance. - Chat Functionality: A text chat feature will also be necessary for users to communicate in various ways. I'm looking to have this project completed ASAP. The ideal candidate for this project should have experience in developing multi-platform applications and be familiar with video call applications. Experience in in...

I'm on the lookout for a developer who can assist me in testing the roles and endpoints within my system. Specifics: - The system consists of three primary roles...endpoints, your primary focus will be on testing a single endpoint. This endpoint remains undisclosed here, but will be shared with you upon selection. The project has an urgent requirement. I'd appreciate it if the work could be completed ASAP. The ideal candidate for this project: - Should have a comprehensive understanding of role-based access control (RBAC) in web applications. - Proficiency in endpoint testing, particularly in the context of role-based access. - Proven experience in web application security and testing will be a definite plus. Please share your relevant experience and approac...

Our call center is looking for a remote Swedish speaker operators for a customer service job . 8 hours/day, Monday - Friday. Central Europe working hours. Inbound and email customer service for an online shop. Bid with your cheap cost per 10 hours. Please write a couple of line of your self or better send a CV. Thank you

I am in need of a professional who can develop a comprehensive Visa Application System to support appointments and applications for different typ...a comprehensive Visa Application System to support appointments and applications for different types of visas, mostly for employment purposes. Key Requirements: - The system must be able to process 2-5 different types of visa applications. - It should support multiple European languages. - The system should handle appointment scheduling for Visa Application Centers (VFS). Ideal Skills/Experience: - Proficiency in developing web-based systems, especially appointment and application systems. - Experience in multilingual system development, especially European languages. - Knowledge of the Visa Application process and system requir...

EUROPE candidate only Our call center is looking for a remote Spanish fluent speaker. 4 hours/day, 9:00 - 13:00 Monday - Friday. Central Europe working hours. your main tasks: provide information, via outbound call, to people who have sent a request Salary 3.5$/hour Bid for 10$ Please write a couple of line of your self or better send a CV. Thank you

House plans to be completed. Mark ups provided in 2 stages. DWG provided. You need to have experience in completing drawings for building approval. This job may need revisions once submitted for building permit. After revisions the job will be complete. Mark ups need to be reflected on entire set of plans (10 sheets in all) We will need to have at least one phone call to clarify the job.

I am a business advisor and I have a facebook page that is called THE NOMAD BUSINESS GURU. I use this page to share tax and business advise to help small business particularly migrants to Australia and conduct seminars for free. I call myself nomad because i am a migrant myself and i admire among nomads that they constantly assess their environment and if their environment doesnt serve them then they move. this attitude should be adopted in business environment. I want to have a logo to start creating a brand and I would like to it to send a message that i am someone who actually will help them increase their financial literacy so they can be better entrepreneur. As the nomad business guru i will be their guide helping them in navigating the very risky business environment in au...

(ALL INFO IN DESCRIPTION-SEND ACCURATE BID ELSE YOU WILL BE REPORTED)****** I'm looking for an experienced developer who can create a web-based calendar with a unique feature to allow my users admin to book dates. If a date is unavailable, the application should clearly indicate it. Calendar app **1. User Registration:** - Admin creates a new user by providing a username and password. - Store the user's credentials securely in a database, with password hashing and salting for security. -Allow user to make remember me so they don’t have to login each time. **2. User Login:** - User enters their username and password on the login page. - The system checks the provided credentials against the database records. - If the credentials are valid, the user is granted a...

I need a freelancer to search List of Medical centers & Hospitals in Australia. Currently we have a list of centers & hospitals but need to search & add about 3000 more which are not included there (Including the contact details). We need a complete file with accurate detils & milestone will not be released until the work is checked. All centers should be added as per the state. Please quote with the time period & the exact fees you will charge for this. Ongoing work for successful candidate.

To streamline our media files searchability, we're in need of an adept developer capable of implementing AI add-ons to Cloudinary for image and video tagging. Here's what we need: - Capabilities to tag a mixture of user-generated and professionally created images and videos. - Having prior experience working with Cloudinary and AI technologies will be a definite plus. - Potential volume of media files exceeds 500, hence efficiency and scalability of your solution is vital. - Solution needs to address tagging of media already uploaded, but also in further uploads. The desired outcome of this project is a well-organized, searchable media library that would significantly enhance our user experience. Your expertise will play a crucial role in achieving this, so make your bi...

I'm looking for an expert in freePBX to set up a cloud-based system for sales and telemarketing purposes. This system will be integrated with 1-10 Indian mobility numbers. Key Requirements: - Cloud-Based Setup: The selected freelancer should have ample experience in setting up freePBX systems on the cloud. - Sales and Telemarketing Focus: I'm seeking someone who understands the specific requirements of a system aimed at these functions, with a good understanding of how to maximize call efficiency. - Indian Mobility Number Integration: An understanding of the telecommunications landscape in India would be advantageous, as the system will need to be integrated with 1-10 Indian mobility numbers. Please share your relevant experience and approach to this pro...

I'm in search of a skilled individual residing in Gurgaon, India to drive social media marketing campaigns for my brand. Key Responsibilities: - The primary goal is to enhance brand awareness through strategic social media campaigns - Focusing on Facebook and Instagram, you'll ...content that resonates with our target audience - Running paid ads, monitoring, and reporting on campaign performance Your Profile: - Proven experience in social media marketing, especially with brand awareness as the primary goal - Deep understanding and experience in running marketing campaigns on Facebook and Instagram - Based in Gurgaon, India for effective communication and collaboration If you're passionate about digital marketing, have a strategic mind, and are based in Gur...

I need Kazakh and Belarusian natives to record phone conversations for language training purposes. Key Responsibilities: - Engage in 18-22 minute call conversations and record them - Discuss a variety of topics, namely military, medical care, politics, artificial intelligence, religion, and economy - After recording finished, transcribe them on our platform Ideal Candidate: - Native Kazakh/Belarusian speaker - Comfortable discussing a wide range of topics - Experience with voice recording - Able to understand English, because specification for using our transcription platform is written in English Note: Clear articulation is essential.

listen pal we spoke before i know all u designers are a$#$# to deal with i have started a 3d scanning business i provide scan you make storage box to fit area with bracket simple yeh? i will have ongoing work for the right virtual business partner im located in australia and have cornered an industry which i think would do well in this country, $1 aud = $1.50 USD if you dont like eating the cake straight away i mighht have the right position for you!

We are seeking a talented JavaScript Developer with expertise in ElectronJS, ReactJS, OpenCV/TensorFlow, and ExcelJS to join our team. The ideal candidate will be responsible for developing and maintaining de...libraries for handling Excel files. This project aims to develop a desktop application using that allows users to create custom OMR (Optical Mark Recognition) sheets with questions and multiple-choice options. The application will enable the import of student data to generate personalized OMR sheets for each student and include features for managing committees to oversee exam centers. Key functionalities include an intuitive interface for designing OMR sheets, question placement, and data export capabilities. For more details, please refer to the attached PDF document.

I need two people to create a promotional video for my qualification as a personal trainer. One person will play the role of a gym manager while the other person will pose as a personal trainer. The video's main purpose is solve some problem and hazards the gym people who have a gym (or home gym) video must be only 10 minutes and will be made by video call (Zoom) all together ( the 3 of us) and I will just record it you don't need to do editing or something simply I need 2 actors (male or female) for 15 -20 minutes and I give 10 euros per contact me for further you Max.

I am at the initial stages of a project that aims at creating a Deep Neural Network based Low power VLSI (Very Large-Scale Integration) architecture that is designed to classify Atrial Fibrillation for wearable devices. This ambitious project requires specialised expertise and precise execution. Key Tasks: - The design of a Low-Power, DNN-Based VLSI architecture, which is yet to be initiated. - Create a Full Custom VLSI that is suited for classifying Atrial Fibrillation. Ideal Skills and Experience: -Verilog. -FPGA. - Relevant experience and extensive knowledge of designing Full Custom VLSI architectures. - Proven expertise in VLSI architectures and their relation to wearable device technology. - Firm understanding of Atrial Fibrillation classification. - Familiarity wi...

...large-scale system development projects . To Apply: Please submit your proposal outlining your relevant experience and approach to building modular, API-driven architectures. Include any past projects or case studies demonstrating similar work. We look forward to collaborating with a talented developer to elevate our Case Management System to new heights! Note from the IT Head: •Our platform is based on Drupal, I believe some version of Drupal 6( old version ). •We have a module which is called liberation and we have done coding in that Liberation module which is customizable. •We want to move into MVC pattern. •Eg : Let’s consider a project, there are N number of modules. Let’s take a Lead Management System. •There is lead module, then op...

I'm seeking a certified Canadian accountant to review and sign off on my corporation's yearly financial statements. The role involves: signing off on “Notice To Reader” for RBC financial statements - Financial Statement Review: You'll be responsible for thoroughly examining our financial records to ensure they accurately represent our corporation's financial position. - Regulatory Compliance: Understanding of Canadian financial regulations is essential to ensure our financial statements are compliant. - Communication: It's important that you can clearly communicate your findings and sign off on our statements in a timely manner. Ideal candidates should be: - Certified Accountants: You must be a certified accountant in Canada. - Experie...

I am looking for a freelancer to develop an AI chatbot model (NLP) that will be deployed on my website. Chatbot Features: ----------------- 1. AI model would be pre-trained on our existing chat dialog flow (questions & answers) and company documents 2. Cust...my website. Chatbot Features: ----------------- 1. AI model would be pre-trained on our existing chat dialog flow (questions & answers) and company documents 2. Customers should be able to enter their data through chat dialog flow (Already existing) and train this AI model 3. Model should have document input link which will be used in future to train the model 4. The model used should be able to call API's (Intent/actions functionality) in future (Not in scope of this project) You must have delivered similar LIV...

I'm in search of grant assistance for an important community project that involves the construction of new housing and rec centers. This grant aims to support local initiatives to enhance the quality of life in our area. Key Responsibilities: - Assisting in the development of grant proposals for this project. - Collaborating in the planning and construction process of new housing projects. - Aiding in the design and implementation of newly constructed rec centers. Ideal Skills: - Experience in community development and grant proposal writing is crucial. - Knowledge and proficiency in housing construction and architecture are extremely beneficial. - Skills in project management, specifically for housing and recreational facilities development. Let'...

...designs that can easily be adapted across different post formats. You will be tasked with producing a range of unique templates for: - Static posts - Carousels - Reels To provide a coherent and visually appealing aesthetic across all my Instagram content. Bonus points (and $$) to those who can assist in developing the content to fill these templates, such as captivating captions and enticing call-to-actions. Ideal qualifications for this project include: - Solid experience in content creation, particularly for Instagram - Ability to devise minimalistic yet engaging designs - Proficiency in Instagram content trends - Familiarity with Virtual Assistant or OBM businesses is a plus but not necessary Please include examples of past work in your application. This will provide...

Hi Falaq, reaching out in connection with the ongoing project (Mark Solonsch). I think it's better for us to at least have a quick call regarding on the webpage we are creating. Thank you!

...offer. This video should be maximum one-minute long. Key Project Details: - The style of the video should adhere to an infographic theme. I'm particularly interested in clean, effective visual data representation. - The primary objective of the video is to provide a clear and concise explanation of my product with a call to action. The script is attached. - The video will need voiceover of the script, preferably female, with mid-Atlantic accent (initial audience is based in Australia). Obviously the video should line up visually with the voice over. - Ideally looking to get this done within 3 business days if possible. - I have a specific brand color palette that must be used in the video to ensure consistent branding (embedded in ). - The video should be deliv...

I'm in need of an experienced designer to create drawings for a manufactured home park that I am planning. This project requires a mixed layout style, and needs to accommodate 5 homes. Key responsibilities will include: - Designing a mixed layout for the park - Ensuring the design accommodates 5 homes - Prioritizing aesthetic a...the design accommodates 5 homes - Prioritizing aesthetic appeal and practicality Your background should demonstrate: - Experience in designing park layouts - Knowledge of manufactured homes and their requirements - A portfolio of previous work in similar projects Your creativity and expertise will directly influence the success of my park, and ultimately affect future residents who will call it home. I'm looking forward to seeing yo...

I need a skilled React and React Native developer to prioritize on web application development. Web App (React & Ant Design): Login/Register Page: User authentication and registration. Landing Page: Welcome page post-login. Create Record Page: Form to create a new record. Read Details of the Record Page: Display details of a specific record. Mobile App (React Native): Login/Register Page: User authentication and registration. Landing Page: Welcome page post-login. Read Details Page: Display details of a specific record (No create record page required). Additional Details: Figma designs will be provided. Clean and maintainable code is a must. Adherence to best practices in both React and React Native development. Requirements: Proficiency in React, Ant Design, and React Native. Ex...

Hello, thanks for calling EZ Plumbing. Please leave your name, phone number and brief description of your plumbing issue. We will return your call as soon as possible!

Seeking a Los Angeles based social media manager who specializes in content creation (reels). Main Responsibilities: Develop and implement user-engagement posts on Instagram for one month ( no more than 2 posts per week) Ideal Skills: - Proven experience with Instagram platform - Solid understanding of demographic preferences of mature professionals - Creativity and effective communication skills - Demonstrated ability to create engaging content that sparks conversations Your expertise will play a significant role in raising awareness about our brand and establishing a stronger connection with our audience. Please bid if you are interested in bringing ideas and strategies to life and have proven success engaging this demographic on Instagram. You will be responsible for develop...

I'm looking for a reliable individual based in Tokyo who can collect and send a medium-sized (1-5kg), non-fragile item to Australia. Key Responsibilities Include: - Pick-up item from a specified location in Tokyo - Secure item with protective wrapping - Dispatch to an address in Australia Ideal Candidate: - Must be based in Tokyo - Strong attention to detail, particularly regarding packaging and shipping procedures - Reliable and swift communication - Previous experience in courier services or shipping-related tasks would be beneficial.

I'm looking for a skilled freelancer to assist me with a cold calling campaign targeted at individuals. Our primary goal is to verify the identity of these people. The idea is to make sure the person receiving the call is the same individual we have on record. - I'll provide you with the information you need to make the calls. - Your role will be to engage them in a brief conversation, verifying their identity. - Upon successful verification, we plan to offer a bonus to the person. The ideal freelancer for this task should have: - Previous experience in cold calling. - Excellent communication and interpersonal skills. - A professional and trustworthy demeanor. - Understanding of the importance of data privacy and confidentiality. - Flexibility in making calls to su...

I'm looking for a skilled developer to integrate the Single Sign-On (SSO) functionality with my ASP-based website. This is a time-sensitive project, and I need it completed within a month. Key Requirements: - Integrate Single Sign-On: You'll need to implement an SSO solution that allows users to log in to other web sites after logging into my website. When they log into my site they are directed to a dashboard. The dashboard has links to 3rd party websites we work with. Currently the users have to log onto each site when they click a link. I want them to log in once (my site), then click on any link(s) they want to. - ASP Knowledge: You should be familiar with ASP as the primary programming language or framework the website is built with. Ideal Skills and Experience: - ...

Ideas needed to create a captivating commercial fiction book cover. This is a political satire, dark humor, with a bit of scifi mixed in, novel. The design should resonate with the genre's essence, laced with a streak of dark humor. The EMBRACE novels explore various "viruses," both literal and figurative, that plague society: The to book series will lead to a call to action to save our republic and democracy as we know it. Key Requirements: - Experienced in book cover design, a different take on pop culture preferably in political satire genre. A main theme is the damage a fictional media company called Freinds Media Company has done to America for decades. - Skilled in graphic design software, especially Photoshop and Illustrator. - Must be able to work swiftly,...

...not only making these calls but also tracking the outcomes. If you're successful in this, there will be a continuous flow of work for you. Key Responsibilities: - Conduct cold calls to local businesses across various industries - Keep a detailed record of the calls made and the outcomes achieved - Ensure the primary goal of each call is to increase sales Key Requirements: - Proven experience with cold calling and sales - Ability to effectively track and report call outcomes - Strong communication and negotiation skills - Self-motivated and results-driven - Experience with spreadsheet software for tracking I'm open to the freelancer using any industry for the cold calling. The primary aim is to boost sales via this campaign. All outcomes should be well-document...

I am in need of an experienced software developer who can create a Windows-based kiosk application to facilitate student registrations, check-ins, and attendance tracking in a learning school. This will be a user-friendly, touchscreen-based solution, with no requirement for integration with existing systems or databases. Key Features: - Student Registration: The application should allow for the quick and easy registration of new students. - Student Check-In: A reliable and efficient check-in system for students. - Attendance Tracking: Real-time attendance monitoring and tracking. Key Requirements: - Proficiency in Windows-based application development. - Experience in creating user-friendly and touchscreen-compatible interfaces. - Prior experience with kiosk applica...

I am seeking a skilled Swift iOS developer who can create an innovative, user-friendly application for managing driving routes via GIS .shp files. Key Features: 1. Import GIS .shp files and convert them into driving routes. 2. Incorporate a web portal feature to assign and track drivers. 3. Real-time updates on the progress of each route. The ideal freelancer for this project should have experience with Swift, iOS development, .shp file manipulation, and incorporating real-time updates into an app. The app also needs a mobile version for drivers to access their routes; therefore, experience with mobile app development is also desired. More specifications will be provided upon selection. Looking forward to a fruitful partnership.

Key Features: - Online Booking: Parents should be able to make, alter, and cancel their bookings with ease.

I'm in need of a proficient ghostwriter, ideally with experience in biography writing, specifically tailoring to military experiences. Here's what's required: - Craft a compelling, in-depth biography revolving around military expe...encountered during the military service is mandatory. - Military history knowledge and proven biography writing are advantageous. The ideal freelancer would have great research, organizational, and narrative-building skills. It would be excellent if they have some familiarity or firsthand experience with military life, especially if they can illustrate detailed life experiences. While the work centers military exploits, the human element should not be lost. The ability to authentically depict the trials, triumphs, and losses witnessed in...

...promotion videos - An understanding of the interests and preferences of young adults The Focus of The Project: - Vibrant and engaging real-life staged videos that spotlight the app’s features - Create captivating content to drive brand awareness and entice our young target audience - 3-4 videos required, showcasing different features or aspects of our app Hey! We’re a company which develops ai based trend mobile applications. We want to take an ugc video (like we shared it’s script) for our application named “Best Of You - Max Your Looks” . Can you give us a price range about this kind ugc video? Example script: <music> <Time range> (00-05 seconds): - Upbeat music starts playing. - Quick shots of three guys posing confidently. <a...

I'm seeking a proficient and experienced grant writer, familiar with Canadian grants. My project entails: 1. Devising a grant proposal from scratch 2. Thoroughly researching and identifying promising grant opportunities - The grants of interest are: Government grants, Non-profit organization grants, and Research grants. - The proposal aims to secure funding for the support of research and development within my organization. The ideal candidate will have a demonstrable track record in successfully obtaining such grants, particularly in the spheres of government, non-profit organizations, and research. They will also demonstrate a strong understanding of the criteria required to meet the expectations of these grant bodies. Experience in crafting compelling narratives that ...

Collaboration Context: We are looking for a senior freelance SEO consultant to work on an annual SEO project for a well-known small appliance brand in the United States, which is part of an international group. The website is an e-commerce site. This profile will work integrated into the SEO team for AMERICA that the client has formed, a...please confirm your availability as soon as possible. As a next step, if your profile matches our requirements, we would appreciate it if you could send us some sample deliverables, as the deliverable aspect of the project is very important. You can include a small ppt with relevant data hidden, in which we can see your communicative and analytical skills. After this, we will schedule a conference call to continue giving you more details about th...