Find Jobs
Hire Freelancers

Customer-Centric AI IVR System Development

₹12500-37500 INR

Closed
Posted about 2 months ago

₹12500-37500 INR

Paid on delivery
My objective is to significantly enhance customer service efficiency and personalize customer interactions through an AI-based IVR system. Key Tasks: - The IVR system should answer frequently asked questions autonomously. - It should intelligently route calls to the corresponding department based on customer input. - Gathering customer data for more efficient call routing and enhanced personalization should be a key capability. Integration requirements: - The IVR system must integrate effortlessly with live chat to ensure a cohesive customer service offering. Ideal Freelancer: - Proficient in AI and IVR systems - Experience in implementing live chat integration - Understanding of efficient call routing mechanisms - Experience in developing personalized customer interaction strategies - Knowledge in data collection and processing for enhancing customer experience.
Project ID: 37929989

About the project

7 proposals
Remote project
Active 11 days ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
7 freelancers are bidding on average ₹20,714 INR for this job
User Avatar
Hi I have previous experience creating AI based IVR system, I can help you too in this for creating Customer Centric IVR system, Let's have a call and discuss more. Thank you.
₹20,000 INR in 1 day
5.0 (1 review)
2.6
2.6
User Avatar
Hello, I just read out your description and am interested in your project. Am Expert in IVR Integration and also done certain type of project. If you need quality work than feel free to contact me. Thanks
₹25,000 INR in 7 days
5.0 (1 review)
2.6
2.6
User Avatar
Hello Sir, I have three years of experience in Python. Currently, I am doing machine learning and computer vision projects such as image classification, object detection, etc. You may check projects related to you from my profile. Could we discuss more about this project?
₹25,000 INR in 7 days
5.0 (1 review)
1.4
1.4
User Avatar
As a seasoned freelancer with over five years of experience, I believe I have the ideal skill set for your AI IVR system development project. My expertise spans across Artificial Intelligence, Mobile Applications Development (both Android and iOS), Web Application Development, and API integration which aligns perfectly with the detailed requirements of this task. In building a customer-centric IVR system, I understand the importance of routing calls efficiently and providing personalized responses. Having developed numerous efficient call routing mechanisms in my past projects, I am confident in delivering a functional, intelligent system that can autonomously address FAQs and swiftly direct calls to the correct department based on customer input. Notably, my proficiency in incorporating live chat solutions into complex systems will be instrumental in ensuring seamless integration between the IVR and live chat platforms. This will create a unified communication channel that enhances your overall customer service capabilities. Further leveraging my understanding of data collection and processing for customer insights, we can tailor interactions even more effectively.
₹25,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I can do it in the next few hours by working on it right now. Message me for detailed discussion. Thanks and Looking forward:). For more information, visit my profiles and reviews for assessing my credibility. You can look my freelancer.com profile in the given link. Here is my profile link: https://www.freelancer.com/u/professorxwriter Regards, Muhammad Azam
₹12,500 INR in 1 day
0.0 (0 reviews)
2.7
2.7
User Avatar
With a proven track record in AI, IVR, and live chat integration, the "Shashi" contributor is uniquely positioned to excel in this project. Their expertise ensures efficient call routing, personalized interactions, and seamless data processing for enhanced customer experiences. Partnering with them guarantees a solution-driven approach and 24*7 support for project success.
₹12,500 INR in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi sir, I'm an IVR developer and having 5 years of experience in contact center domain, which makes me a best fit for this task and I can help you with developing an IVR that meets the requirements. Please message me for discussion on project in detail. Usually replies within an hour. Thanks.
₹25,000 INR in 3 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of INDIA
Dausa, India
0.0
0
Payment method verified
Member since Oct 30, 2023

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.