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Computer Technical Support - Virus / Spyware Removal Via Remote Control - Hourly Rate Plus Commission

$2-4 USD / hour

Closed
Posted over 8 years ago

$2-4 USD / hour

Location Requirements: Any area of the Philippines Salary: Hourly rate PLUS commission. Our Customer Base: United States Company Description: We are a national computer repair company based in the United States providing both on-site and remote support to our customers. We are looking to add remote technical support freelancers to assist our current technical team. Description: Technical support specialist will be taking customer calls and chats for remote repairs using screen sharing technology. The majority of our calls are for virus removal. Requirements: - Call center friendly voice - Familiar with manual virus / spyware removal (other than running an antivirus scan) - Must have two separate Internet connection to use our VOIP phone. (Cable or DSL only, not wireless) - Must be available full time for overnight shifts Philippine time, 5 days per week. - Must have a quiet place to work (No noises from jeepney's, roosters, etc in the background) - Must be reliable! If you are interested, please submit the following requirements. APPLICATION REQUIREMENTS: 1. Attach a 30- 60 second voice recording (WAV or MP3 format) introducing yourself and letting us know why you believe you are a match for this position. 2. Include a short list of manual virus removal tools (Tech tools, not antivirus scanner programs) in your cover letter or application. 3. The name of both your ISP's. (If you only have one but are willing to get another for the job, please note that as well) Applications without all 3 items will NOT be considered. Applications with an hourly rate over $3.50 will NOT be considered. Training fee will be provided at 50% hourly rate.
Project ID: 8667713

About the project

10 proposals
Remote project
Active 9 yrs ago

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10 freelancers are bidding on average $3 USD/hour for this job
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Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are outsourcing company which specified in telemarketing, customer care, technical customer support, virtual assistance. We work with companies and clients through all over the world. I would like to tell you about who we are and what we do. More than 5 years we provided different type of services for clients and companies that need us. We use individual approach with every client, arrange special training courses for our agents for particular project. Our agents have great communication skills, able to work in high pressure environment, solve task in a workable and timely manner. Our agents are fluent in English and also we have native speakers in our team. General experience of our agents more than 5 years in different customer care spheres. We have agents who are great in consulting clients via phone, email or live chat. Also we have agents with huge technical background who perform function of technical support specialists. They have troubleshooting skills, experience in work with AD, Exchange, CRM, Outlook, Office 365, various remote control tools, mail filtering, backup, installation issues, VMvare view, Cisco Any connection, VPN issues, Citrix, Sharepoint platform etc. Please, feel free to contact us on skype: moveup.5
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Hello, I am a Microsoft Certified Professional. I have 8+ years’ of experience in Windows Server Infrastructure (Design, Deploy and Manage DNS, DHCP, Group Policy, VPN Server, NLB Clusters, Web Server (IIS) WSUS, Failover Clustering). I have vast experience in administration of Microsoft Domain Controllers, Active Directory Users and Computes, AD Site & Services, AD Domain & Trust in single or multiple sites. Furthermore, I have massive experience in managing backup and restore of domain controllers, troubleshooting and fixing existing domain controller issues, up-gradation and backup of existing domain controllers. I have done many projects and support for server’s up-time. I would be interested in speaking with you to discuss the value of my strengths and experience. Besides having excellent professional expertise I ask for low rates. I have absolutely met all requirements for this job. Please invite me so we can further discuss it. Please check and go through my profile for my certifications and my skills. Looking forward a positive response. Thanks
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ready to work with you i can assure you of my timeline guilty and experience i can start work Immediately
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Hi, We will rpovide good services. we have 250+ team of VOICE process in tech support. we can provide in any language. please let me know on the same. Regards, Anjana K Pandit
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About the client

Flag of UNITED STATES
Braintree, United States
5.0
5
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Member since May 29, 2009

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