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Customer Service Representative(WFH)

$15-25 USD / hour

Closed
Posted over 5 years ago

$15-25 USD / hour

We are looking for an individual with experience in Customer Service and Administrative Support. This position will provide quality care to our valued customers over the phone, as well as execute administrative tasks. Tasks will include calendar management, phone support, corporate communication and email support.
Project ID: 18489927

About the project

26 proposals
Remote project
Active 5 yrs ago

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26 freelancers are bidding on average $19 USD/hour for this job
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Dear potential client I understand that you are looking for a superb customer service rep who speaks and write fluent English and can complete the task below. I am the most suitable person for the job because I understand that the success for any business is a result of how the customers are treated and that they are the back bone of the company. I speak fluent English and I am excellent on the phone and love to help people. I have over 7 years’ experience in this field and I am very passionate about interacting with people and making their day. I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews on here and many satisfied clients and would love to make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas PS: If you need references, I can request them from recent companies in the USA that I currently finished my contracts with.
$22 USD in 40 days
5.0 (7 reviews)
4.6
4.6
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Hi, Reviewed requirements and would like to mention that I can do all the jobs with great quality. I have 8+ years of experience of providing administrative and customer support services via emails/tickets/live-chat/phone/social media. I have worked with several BPO companies and and provided support services for wide range of process including technical and non-technical both. Years of experience in assisting potential or existing customers/clients before, during and after a purchase of product and service with their relevant questions and suggesting information about other products and services as well. Apart from this, the best practice I do is that I do log/save questions which are not answered in provided protocols, FAQs and database of questions and answers. Later, I do request to the concerned person to make me available with answers of saved questions or allow me to provide logical reply to gain regular business and to satisfy customers and maintain company reputation. To ensure, I am the right & best service provider, I am also ready to give you a trail run. Any query, kindly do message me. I am always here and happy to assist you with any of your concern. Thanks & Regards.
$25 USD in 40 days
5.0 (1 review)
3.6
3.6
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I have 4 years of total experience in call center industry from 2 and half years are for customer service rest of the time i was promoted as a team leader was managing team for sells i am hard working per hope will give my best to this job.
$15 USD in 40 days
5.0 (1 review)
2.1
2.1
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Hi I have been working with clients from US and Canada to deliver excellent quality customer service via phone, chat and email support. I always ensure to deliver excellent customer support and do my best to exceed the expectations of our clients. Please get back to me so we should discuss details. Best
$16 USD in 40 days
5.0 (2 reviews)
1.6
1.6
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I will provide effective customer support service to all your clients through email, chat, and phone support.
$16 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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3 years experience as a customer support/technical/email/sales agent very diligent and work oriented would love the chance to better myself. fluent American English and accent , script recording readily available.
$17 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi,  I see that you are in need of a Customer Service Support. I believe that I’d be great for this job because I’ve been in the BPO Industry for almost 4 years now. I’m good with excel ms word.
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hello! I'm Jose, an experienced individual in the call center industry, I've been working for the past 5 years as Customer service and tech support agent, with great active listening skills and consider myself very organized and a proactive problem solver, I have an open schedule willing to work around your needs, hope to hear back from you soon and thanks for your time!
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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The skills required to do this project are 1) Ability to type fast with accuracy 2) Excellent Comprehension skills 3) Excellent communication skills 4) Being customer/client focused 5) Ability to understand their needs, solve their problems. 6) Ability to provide excellent customer satisfaction 7) Being innovative, thinking long-term and taking calculated risks... 8)Ability to do multitasking.. Dear Sir/Mam Amazon has become the world most valuable company from the garage where it has actually started only because it is "World's most customer-centric company".I believe that any business runs the only because of its customers it clients. So we need to provide them optimum satisfaction and fulfill needs. We need to serve the purpose better. Just by being Customer obsessed we can create an impact and make a difference. I possess all the above necessary skills & by far eligible to do your project. Your satisfaction is my priority We believe in providing Excellent work, lower cost and quality will not be compromised
$22 USD in 46 days
0.0 (0 reviews)
0.0
0.0
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I live in Australia, so I could have the advantage of helping your customers in odd hours... when people normally navigate thru the web. I have more than 10 year in customer service and administrative work, so I will be delighted to work with you and help your customer to have an awesome experience. If you need any references I can send my last boss email, he will love to communicate with you. I’ll hope we could work together. Kind regards Val
$22 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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• Data Cards configuration, assembling, hardware upgradation. • Windows maintenance, dual booting, upgrade & update the windows. • MS outlook configuration, Outlook backup & restore. • Disk Management, partitions and remote assistance. • Antivirus update & virus protection. • Wireless Networking, Networking in Domain environment. • VNC Configuration and Team-viewer configuration. • Converting Basic to Dynamic disk, Partition management. • Creating linux based bootable media to perform entire computer backup and recovery, PC and laptop disk cloning. • Sharing folder, sharing device & Printer, Secure delete algorithm using DriveCleanser. • Basic Networking, peer to peer, Map drive, Data sharing. • Networking in Domain environment, Hardware Installation, Maintenance & troubleshooting. • OS installation: Win XP, Win Server 2003, 2008, Windows 7, Win8.1, Win 10, Linux, UNIX. • Cloud storage backup and recovery on MBR and GPT drives. • Bare metal recovery, Hardware abstraction layer. • Strong computer proficiency, both software and hardware, and peripheral devices used in repair of mobile phones. • IT Infrastructure operation on 24*7 environment. • Troubleshoot on Cloud storage, local and NAS backup configurations. • Disk cloning, WinPE Bootable media, linux based bootable media, Universal rescue media, Volume Snapshots. • Configuring active protected backup against data loss to ransomware • Creating notarized backup using Blockchain technology. • Digitally captured the signature
$22 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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With over 4 yrs of experience in providing excellent customer service, I am a great addition to your team. I also have over 4 years of administrative work experience.
$15 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Hi I’m Sheri Walker from Ontario, Canada. I’m proficient in the English language and have received an award for proficiency in data processing. I believe that I am the right candidate for you. I have over 10 years experience in various offices such as Administration, Sales, Customer Service Representative and some Accounting. My relevant educational background is in Microsoft Office and Business. I have a home office and have been working with Crowdflower doing various Administrative jobs. I honestly love this kind of work. I look forward to talking about my skills in an interview at your earliest convenience.
$15 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Boss, Greetings. We are interested in your offer, and ready to setup a desk with dedicated team for your task. Please let's chat, and we will take it up from there. Stay blest.
$25 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Thank you for posting this project. I maybe new here, but I've worked in a Hotel Reservations and Customer Service Team for 7 years. Our main task is to provide solutions to clients over the phone, via email and face to face. Please email me. Thank you.
$15 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I am genuinely excited to help customers. I’m patient, empathetic, and passionately communicative. I love to talk. I put myself in customer's shoes and advocate for them when necessary. My Customer Service & Sales offers is not limited to • Manage large amounts of incoming calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts, and file documents • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Excellent communication and presentation skills I am the Best fit for your Customer Services Task.
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Alisa Reynolds CV: Available PT/FT I have 20+ years experience with office procedures and administrative work. - BA in English Literature and Communications from Texas A&M University - MS in Business with a focus on NonProfit Management from OLLU San Antonio - Author of 9 published romance/comedic novels (70k minimum word count) - Editor / Proofread to 10+ novels in 2017-2018 - Grant Writing Intern at Girl Scouts of S. Texas - Lover of words - Grammar Snob I’d be delighted to work on your project as soon as possible. It sounds so interesting! Please don’t hesitate to ask me anything about my writing experience. I am so proud of all my achievements and look forward to many more. My commitment to you = to deliver a work of art that you will be excited about and within the agreed period of time. I look forward to hearing from you. Best, Alisa
$21 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Great morning, It looks like you’re looking for the right person to be your trusted customer happiness rep and take amazing care of your business. Someone who’s not just experienced, but also detail-oriented and versatile. You’re in luck! I understand 100% what you’re looking for. For the past year I held the role of Operations Manager in an e-commerce sports & outdoors company (Mava Sports) and have since freelanced to help several clients better organize themselves and their businesses. My experience speaks for itself: I’ve managed 3 marketplaces on 2 sales channels, worked as a junior logistics coordinator and even founded a customer happiness department. I love working with data, am passionate about helping others and know my social media. Better yet, I'm excited about the opportunity to grow alongside you and to bring great value to your team. You did a good job explaining the role, but just curious - what are your 2019 goals and how can I help you achieve them? Thank you, Kassandra B PS: My English is impeccable, I have an American accent and am looking forward to join your team!
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have More than 3 years of customer service online assistance via phone ,mail and chat with an airline and a call center field
$27 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good day! I have been working as a csr for 4 years assigned to billing and sales and as a travel agent. I maintain integrity and professionalism at work, and have the "I can do" attitude. Relevant Skills and Experience 4 years in csr, billing and sales and as a travel agent, this includes being a technical support and retention. Good communication skills and active listening. Willing to learn more and coachable.
$15 USD in 25 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Columbia, United States
0.0
0
Member since Jan 9, 2019

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