Telecommunications Engineering Jobs

We are looking for an experienced freelancer who can support and configure AudioCodes Mediant 2600 SBC for Microsoft Omnichannel environment. Requirements: * Strong knowledge in SBC, SIP, VoIP, Hotline, and telephony process * Hands-on experience with AudioCodes Mediant 2600 configuration and troubleshooting * Good knowledge of Microsoft Omnichannel configuration and integration * Ability to understand customer requirements and implement configurations accordingly * Experience in SIP trunk setup, call routing, inbound/outbound call flow, and troubleshooting * Must be able to support remotely, and onsite support will be an added advantage Preferred Skills: * Genesys / Microsoft Omnichannel integration knowledge * SIP trunk troubleshooting with telecom providers * AudioCodes SBC monitori...

I need an Avaya engineer to finish setting up our IP500 V2 system remotely through TeamViewer or AnyDesk. The hardware is already racked and patched; what’s left is the software configuration inside Avaya IP Office Manager. Here’s what I expect when we are done: • External lines – all six existing analogue PSTN trunks must be programmed for both inbound and outbound calling, placed in a hunt group so that if one line is busy the next picks up automatically. • IVR / Auto Attendant – I will supply the written welcome script. You’ll record or convert it to a WAV file, upload it, and build a simple menu (Press 1 Sales, 2 Support, 3 Accounting). • User permissions (ARS) – three clear calling tiers must be enforced: internal-only, local-on...

I need an experienced Cisco UC engineer to move our entire Cisco Unified Communications Manager 11.5 cluster from the current pair of UCS servers to a fresh BE6K-M6-K9 platform. The goal is a like-for-like migration: two nodes in an active / passive arrangement, keeping every dial plan entry, device pool, SRST reference, certificate, and license exactly as they are today. I’m looking for full, end-to-end assistance. That includes planning the cut-over, exporting and restoring the DRS backup (or using Prime Collaboration Deployment if that proves cleaner), rebuilding the cluster on the BE6K hardware, and validating that phones, trunks, voicemail integrations, and presence services all register with zero loss of service. The passive node must mirror the current HA behaviour; no new ba...

I am CEO over several hybrid-fiber and fixed-wireless builds that have grown quickly, leaving our customer, billing and network tools running in separate silos. My immediate goal is simple: pull everything together so data flows cleanly from order entry through billing and into network operations, without manual re-keying or conflicting records. The environment you will be shaping includes the following platforms and vendors: Giia, NetSuite, Vetro, Nautobot, Adtran, Ciena and Mosaic, alongside the existing customer management, billing and network management systems. I need an experienced, part-time CIO-level architect who can: • Map the current state of each system, their data models and APIs. • Design an integration architecture that lets these tools exchange data reliably a...

I am launching a new business in the United States and need an experienced, U-S-based professional to get our RingCentral account fully up and running. The goal is to hand over a clean, correctly configured system that my team can start using immediately for voice, SMS, and basic call routing. Here is what I expect from the engagement: • Complete initial account creation with the correct company details and U.S. address verification • Configuration of main company number, extensions, voicemail, and call flow so incoming calls reach the right person every time • Basic auto-attendant greeting and after-hours rules • Confirmation that emergency (E911) information is filed properly for all extensions • A short hand-off session (video or in person if you are ne...