Email Handling is a core skill for anyone within the online world. It's essential for ensuring customer relations are managed effectively, keeping communication with clients and colleagues up to date, and handling customer queries quickly and efficiently. An Email Handler is the professional that takes charge of this crucial team role. They will have a deep understanding of email software and be experienced in designing effective email communications. They are also well versed in customer service best practice and will use their knowledge to manage the flow of incoming requests.

Here's some projects that our expert Email Handler made real:

  • Keeping customers informed through effective email campaigns
  • Automating processes for delivering emails on time
  • Creating custom templates for responding to email queries
  • Analyzing customer feedback about email content
  • Developing systems for tracking conversations across multiple emails
  • Ensuring all emails follow accepted protocols
  • Keeping email lists secure, up to date, and well maintained
  • Managing incoming requests quickly and efficiently

At Freelancer.com, we have experienced professionals who can provide you with the services you need to keep your customers connected, no matter the size or scope of the job you require. Our experts specialize in customizing their services to the specific needs of your business, ensuring you get the personalized attention you need to meet your goals. So when you're looking to hire an Email Handler who can deliver on your expectations, don't hesitate to turn to us - post your project now and watch as our pros make it a reality!

From 115,895 reviews, clients rate our Email Handlers 4.9 out of 5 stars.
Hire Email Handlers

Email Handling is a core skill for anyone within the online world. It's essential for ensuring customer relations are managed effectively, keeping communication with clients and colleagues up to date, and handling customer queries quickly and efficiently. An Email Handler is the professional that takes charge of this crucial team role. They will have a deep understanding of email software and be experienced in designing effective email communications. They are also well versed in customer service best practice and will use their knowledge to manage the flow of incoming requests.

Here's some projects that our expert Email Handler made real:

  • Keeping customers informed through effective email campaigns
  • Automating processes for delivering emails on time
  • Creating custom templates for responding to email queries
  • Analyzing customer feedback about email content
  • Developing systems for tracking conversations across multiple emails
  • Ensuring all emails follow accepted protocols
  • Keeping email lists secure, up to date, and well maintained
  • Managing incoming requests quickly and efficiently

At Freelancer.com, we have experienced professionals who can provide you with the services you need to keep your customers connected, no matter the size or scope of the job you require. Our experts specialize in customizing their services to the specific needs of your business, ensuring you get the personalized attention you need to meet your goals. So when you're looking to hire an Email Handler who can deliver on your expectations, don't hesitate to turn to us - post your project now and watch as our pros make it a reality!

From 115,895 reviews, clients rate our Email Handlers 4.9 out of 5 stars.
Hire Email Handlers

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    37 jobs found

    I need a cold-email specialist to help me win fresh software-development leads in Australia, Europe, the USA, Canada, Singapore and Dubai. Your job starts with building or refining a high-quality prospect list that matches my ideal client profile, then crafting personalised email copy that highlights our full-cycle software development strengths without sounding templated or spammy. You will set up and send the sequence from a reputable email-outreach platform, monitor deliverability, handle intelligent follow-ups and continuously tweak subject lines, CTAs and scheduling for the best response rate. To keep the project on track I expect: • A vetted prospect list with verified addresses • A three-to-five touch email sequence written and scheduled • Weekly performan...

    $84 Average bid
    $84 Avg Bid
    7 bids

    I have several raw files that need to be converted into a clean, reliable database inside MS Excel, and I’m on a tight timeline. Your first task will be to enter the data with perfect accuracy, then scrub it for duplicates, typos, and inconsistent formats. Once the dataset is trustworthy, I’d like you to run a quick analysis—think pivot-table summaries, basic descriptive stats, and any trends that immediately stand out—so I can make fast decisions on next steps. Everything must stay inside Excel; no external tools are required. Please keep your process transparent by noting any assumptions or corrections you make along the way and communicating progress in short, clear updates. Deliverables: • A single Excel file containing the fully structured, cleaned datab...

    $5 / hr Average bid
    $5 / hr Avg Bid
    8 bids

    I have several raw files that need to be converted into a clean, reliable database inside MS Excel, and I’m on a tight timeline. Your first task will be to enter the data with perfect accuracy, then scrub it for duplicates, typos, and inconsistent formats. Once the dataset is trustworthy, I’d like you to run a quick analysis—think pivot-table summaries, basic descriptive stats, and any trends that immediately stand out—so I can make fast decisions on next steps. Everything must stay inside Excel; no external tools are required. Please keep your process transparent by noting any assumptions or corrections you make along the way and communicating progress in short, clear updates. Deliverables: • A single Excel file containing the fully structured, cleaned datab...

    $16 / hr Average bid
    $16 / hr Avg Bid
    11 bids

    I have several raw files that need to be converted into a clean, reliable database inside MS Excel, and I’m on a tight timeline. Your first task will be to enter the data with perfect accuracy, then scrub it for duplicates, typos, and inconsistent formats. Once the dataset is trustworthy, I’d like you to run a quick analysis—think pivot-table summaries, basic descriptive stats, and any trends that immediately stand out—so I can make fast decisions on next steps. Everything must stay inside Excel; no external tools are required. Please keep your process transparent by noting any assumptions or corrections you make along the way and communicating progress in short, clear updates. Deliverables: • A single Excel file containing the fully structured, cleaned datab...

    $16 / hr Average bid
    $16 / hr Avg Bid
    18 bids

    I need reliable help a few hours each week to keep my small business financially organised and my inbox under control. Your core focus will be Zoho Books: raising and sending invoices, logging expenses as they come in, and preparing concise financial reports I can review at month-end. If you already know Zoho Books that’s perfect; if not, I’m happy to walk you through the platform as long as you are willing to learn quickly and work accurately. Alongside the numbers, I’d like you to own my email correspondence. This means drafting and sending polite, on-brand replies to clients, coordinating internal team messages, and dealing with the routine general inquiries that arrive daily so only the important items make it to my desk. Key deliverables each week: • Invoicing...

    $7 / hr Average bid
    $7 / hr Avg Bid
    34 bids

    Experiencing issues with SMTP mail delivery and MX record resolution for our dedicated server. Specifically, the IP address associated with our mail server is not resolving correctly, which is affecting outgoing and incoming mail flow. Details we do provide on our live team tool or anydesk Server Type: Dedicated Server (Germany/India/France – adjust as needed) Issue: MXToolbox shows resolution errors for the IP and MX records Impact: Emails are delayed or failing to deliver Requirement: Please verify DNS configuration, reverse DNS (PTR), and ensure proper SMTP setup for the IP. Ensure your DNS zone file has correct A, MX, and PTR records for the mail server IP. step-by-step checklist for fixing SMTP/MX resolution issues (DNS, PTR, SPF, DKIM, DMARC) so you can troubleshoot befo...

    $19 Average bid
    $19 Avg Bid
    14 bids

    I need help fielding a steady stream of calls, emails, and chat messages from our clients in both English and Spanish. Your main focus will be resolving customer inquiries and complaints as they come in, then documenting each interaction so the rest of the team has clear, up-to-date information to act on. The day-to-day looks like this: • Answer and triage incoming requests, switching smoothly between languages. • Investigate issues, offer solutions on the spot whenever possible, or escalate them to the right department. • Keep concise records—names, times, outcomes—inside our existing spreadsheets and ticketing platforms. • Coordinate any follow-up calls, appointments, or on-site visits our technicians might need. Success for me is simple: cus...

    $3 / hr Average bid
    $3 / hr Avg Bid
    7 bids

    I need an experienced B2B lead-generation partner to help me create a steady pipeline of qualified prospects for my IT offerings, which span software development, hardware installation, and network setup. The goal is to reach decision-makers inside companies that are actively investing in new technology or overhauling existing infrastructure, and hand them off to my internal sales team once they show interest. Here’s how I see the collaboration working: • You research, identify, and verify target companies and contacts that match the agreed-upon profile (industry, size, region, job title). • Outreach is managed through a mix of channels—LinkedIn, email sequencing, and calls—using your own tools or my preferred CRM if that fits your workflow. • Every le...

    $12 Average bid
    $12 Avg Bid
    5 bids

    I have several raw files that need to be converted into a clean, reliable database inside MS Excel, and I’m on a tight timeline. Your first task will be to enter the data with perfect accuracy, then scrub it for duplicates, typos, and inconsistent formats. Once the dataset is trustworthy, I’d like you to run a quick analysis—think pivot-table summaries, basic descriptive stats, and any trends that immediately stand out—so I can make fast decisions on next steps. Everything must stay inside Excel; no external tools are required. Please keep your process transparent by noting any assumptions or corrections you make along the way and communicating progress in short, clear updates. Deliverables: • A single Excel file containing the fully structured, cleaned datab...

    $6 / hr Average bid
    $6 / hr Avg Bid
    12 bids

    I have several raw files that need to be converted into a clean, reliable database inside MS Excel, and I’m on a tight timeline. Your first task will be to enter the data with perfect accuracy, then scrub it for duplicates, typos, and inconsistent formats. Once the dataset is trustworthy, I’d like you to run a quick analysis—think pivot-table summaries, basic descriptive stats, and any trends that immediately stand out—so I can make fast decisions on next steps. Everything must stay inside Excel; no external tools are required. Please keep your process transparent by noting any assumptions or corrections you make along the way and communicating progress in short, clear updates. Deliverables: • A single Excel file containing the fully structured, cleaned datab...

    $6 / hr Average bid
    $6 / hr Avg Bid
    24 bids

    I’m looking for a reliable email-based customer care partner who can take full ownership of our returns and refunds inbox. Every message will relate to orders placed through our e-commerce platform, so familiarity with the usual order-lookup, RMA creation, and refund workflows inside a modern storefront (Shopify) is essential. Your day-to-day work will revolve around three core outcomes: • Process refund requests accurately and within our policy timeframes • Handle return inquiries with a friendly, solution-oriented tone that protects brand loyalty • Update customers on refund status and follow through until each case is closed I’ll provide the platform login, our step-by-step SOPs, canned responses, and escalation paths. You’ll bring perfect writte...

    $2 / hr Average bid
    $2 / hr Avg Bid
    29 bids

    I need a sharp, detail-oriented virtual assistant who can jump straight into day-to-day admin work and keep my small operation running smoothly. Your first focus will be accurate text data entry: updating spreadsheets, transcribing notes, and organizing documents so everything is searchable and tidy. Alongside that, I’ll rely on you to manage my calendar—scheduling meetings across time zones, sending reminders, and preventing conflicts. When trips come up, you’ll research routes and fares, prepare detailed itineraries, and handle any last-minute changes. Finally, light customer support is part of the role: answering routine inquiries via email or chat and escalating anything complex to me promptly. I work independently and respect the same in a collaborator, so you&rsqu...

    $25 / hr Average bid
    $25 / hr Avg Bid
    57 bids

    I’m looking for a reliable email-based customer care partner who can take full ownership of our returns and refunds inbox. Every message will relate to orders placed through our e-commerce platform, so familiarity with the usual order-lookup, RMA creation, and refund workflows inside a modern storefront (Shopify) is essential. Your day-to-day work will revolve around three core outcomes: • Process refund requests accurately and within our policy timeframes • Handle return inquiries with a friendly, solution-oriented tone that protects brand loyalty • Update customers on refund status and follow through until each case is closed I’ll provide the platform login, our step-by-step SOPs, canned responses, and escalation paths. You’ll bring perfect writte...

    $250 Average bid
    $250 Avg Bid
    39 bids

    I have several raw files that need to be converted into a clean, reliable database inside MS Excel, and I’m on a tight timeline. Your first task will be to enter the data with perfect accuracy, then scrub it for duplicates, typos, and inconsistent formats. Once the dataset is trustworthy, I’d like you to run a quick analysis—think pivot-table summaries, basic descriptive stats, and any trends that immediately stand out—so I can make fast decisions on next steps. Everything must stay inside Excel; no external tools are required. Please keep your process transparent by noting any assumptions or corrections you make along the way and communicating progress in short, clear updates. Deliverables: • A single Excel file containing the fully structured, cleaned datab...

    $2 / hr Average bid
    $2 / hr Avg Bid
    14 bids

    I run a growing operation and am ready to bring on a reliable, U-S-based assistant to handle day-to-day administrative work while offering friendly customer support. You and I will connect primarily through video calls so we can keep communication quick and personal. Here’s what the role will cover: • Administrative support: managing calendars, preparing docs, coordinating travel, and keeping my inbox organized. • Customer support: responding to client inquiries, following up on requests, and making sure every interaction reflects our brand’s tone. The position is ongoing and compensated at roughly a $1,000 monthly retainer, with the expectation of steady, part-time hours spread across the week. If you’re proactive, detail-oriented, and comfortable appearing...

    $17 / hr Average bid
    $17 / hr Avg Bid
    33 bids

    I am ready to move our team onto a reliable, hosted email platform that runs on our own domain. A hosted service is a must—we do not want to manage servers in-house—yet I am still weighing which provider (Google Workspace, Microsoft 365, Zoho Mail, or another you can justify) will serve us best. Beyond standard mailbox creation, I need enough flexibility to support our recruitment workflow: shared folders or labels for candidate threads, easy delegation, and simple integration with the ATS and calendar invites we already use. Large storage, robust spam filtering, and built-in collaboration tools (docs, calendars, chats) are desirable if they fit the same package. Here is what I expect from you: • A concise comparison of at least two hosted options outlining costs, se...

    $129 Average bid
    $129 Avg Bid
    23 bids

    ## Objective Develop an automated workflow that monitors Microsoft Outlook for criminal discovery notification emails from `noreply@`, downloads the linked discovery documents, identifies the correct Clio Manage matter using the court case number in the email subject, and uploads the documents into the appropriate matter without manual intervention. ## Current Process 1. Receive an email from `noreply@`. 2. Open the email. 3. Click one or more links to download discovery documents. 4. Save the downloaded files. 5. Search for the appropriate matter in Clio Manage. 6. Upload each document into the correct matter. 7. Repeat this process for every discovery email received. This process is currently manual, repetitive, and time-consuming. ## Desired Automated Workflow * Monitor Outlook fo...

    $1981 Average bid
    $1981 Avg Bid
    66 bids

    I need an experienced personal assistant who can keep my calendar running smoothly while handling a few extra tasks that crop up each week. Your first focus will be appointment setting —mostly within a business context—so professional email etiquette and confident phone skills are essential. Alongside scheduling, I’ll rely on you to: • Triage and organise incoming email, flagging anything urgent for me and drafting quick, clear replies when appropriate. • Coordinate occasional travel—researching flights, locking in hotel bookings, and making sure itineraries line up with my meeting schedule. Because several of our stakeholders correspond in Malay, I also need ad-hoc translation from Malay to English (and vice-versa) to keep communication seamles...

    $16 / hr Average bid
    $16 / hr Avg Bid
    7 bids

    I’m looking for a full-stack solution that lets me send large volumes of B2B emails and have them reach the primary inbox—not spam or promotions. I don’t mind switching platforms or adding new infrastructure; what matters is measurable, repeatable inbox placement for every campaign. Here’s what I expect from you: • Audit my current domain and DNS, then configure SPF, DKIM, DMARC and any other authentication you judge essential. • Recommend and integrate the best-fit sending engine—whether that’s a dedicated SMTP, Amazon SES, Mailgun, SendGrid, or another option you trust for scale and reputation. • Set up IP/domain warm-up and list-hygiene workflows so deliverability stays high as volumes grow. • Provide a brief, plain-Engli...

    $129 Average bid
    $129 Avg Bid
    34 bids
    Inbox-Ready Bulk Email Setup
    3 days left
    Verified

    I need a dependable bulk-sending environment that pushes every personalised message straight into the primary inbox—even at high volumes. When the form asked about the campaign’s main purpose I simply typed “hi”; the real priority is deliverability, not labels. The platform is still open: Mailchimp, SendGrid, Constant Contact, or an independent SMTP stack all work for me, provided they pass the spam-filter gauntlet. My existing HTML templates look good but they clearly need a deliverability-focused tune-up. Help me adjust the layout, inline styling, wording and tracking so they trigger fewer filters and render flawlessly across devices. Deliverables & acceptance criteria • Fully configured sending infrastructure with SPF, DKIM and DMARC authenticated an...

    $220 Average bid
    $220 Avg Bid
    105 bids

    I need between one and five new personal accounts created on different websites. Each site asks for its own set of fields—some have profile pictures and short bios, others want niche-specific questions answered—so you will need to tailor the information rather than copy-paste the same details everywhere. What I will supply • Core identity details (name, email address, profile photo, etc.) • A spreadsheet that lists each target site plus the extra fields that must be filled out for that particular platform. What I expect back • Login credentials for every account • A confirmation link or screenshot that shows each profile is active and fully populated with the requested custom fields • The updated spreadsheet with any notes about character li...

    $26 Average bid
    $26 Avg Bid
    22 bids

    I need dependable phone coverage for my property management line. During business hours you will pick up incoming calls, triage maintenance issues, and either dispatch the right vendor or create a clearly written ticket in our CRM so I can track progress at a glance. Beyond the calls, you will also: • Monitor and tidy the shared inbox, flagging anything urgent and archiving what’s been handled • Book, reschedule, or cancel appointments directly on our Google-based calendar and confirm the details with tenants or vendors • Keep every interaction logged inside the CRM so the record is always up to date Tools you must already be comfortable with include a mainstream CRM (we use Appfolio to or similar experience transfers well), calendar software such as Google or ...

    $7 / hr Average bid
    $7 / hr Avg Bid
    47 bids
    Draft Attorney Letter
    2 days left
    Verified

    I need a patient, detail-oriented freelancer to help me get a formal letter to my attorney. Because I don’t have a computer or a car, the whole process has to happen at my apartment here in town. We’ll sit together so I can give you all the facts, dates, and any wording I want included. From that conversation you will draft a clear, professional letter—drawing on the attorney’s own quoted language and relevant legal references where it strengthens my case—and then type it up neatly. Once the draft is ready, email it to me so I can read it on my phone and approve every word. When I give the green light, print two identical copies on clean letterhead, place each in its own addressed envelope, and bring them back to my apartment. I’ll look them over, hand ...

    $100 Average bid
    $100 Avg Bid
    35 bids

    I have a list of 150 potential leads and a marketing email template that only needs light polishing. I’m looking for someone who can: • Tweak the wording in the template so it feels personal and compelling without straying from the core message. • Merge each prospect’s name, company, or relevant detail into the copy for true one-to-one personalization. • Send the finished emails from my account (Gmail with Mail Merge, Outlook plug-in, or a comparable tool—whatever you’re comfortable with that keeps deliverability high). • Keep an eye on bounces, opens, and replies, then hand back a concise report summarizing what was sent and the early engagement numbers. Everything—edits, merge setup, and the actual sends—needs to be wrapped ...

    $15 Average bid
    $15 Avg Bid
    17 bids

    Title: Virtual Assistant for UK STEM Education Business (Admin, Scheduling, Parent Comms) Description: I run a growing STEM education business delivering after-school clubs and weekend classes for children across Worcestershire, UK. As we scale, I’m looking for a reliable and proactive Virtual Assistant to take ownership of day-to-day admin and operational tasks. This role is ideal for someone organised, detail-oriented, and comfortable communicating with parents and schools in a friendly, professional manner. EU BASED ONLY Key Responsibilities: - Managing parent communications (WhatsApp, email follow-ups, responding to enquiries) - Sending booking confirmations and reminders - Updating and maintaining attendance lists and registers - Basic data entry (student lists, class trac...

    $17 / hr Average bid
    $17 / hr Avg Bid
    26 bids

    I have 2 Gmail one yahoo and one aol personal email addresses I am a independent Adult Erotic Massage provider in my local Tulsa Oklahoma USA area I advertise on many platforms and I receive a average of 10 or more inquiry s a day from potential clients who email me from there personal email address when I respond a lot of my emails are either going to their spam boxes or they're not receiving them at all I would like to fix this

    $137 Average bid
    $137 Avg Bid
    12 bids

    Professional Summary Dedicated, detail-oriented, and highly organized Data Processing and Email Support Representative with extensive experience providing administrative support, processing high volumes of customer and business data, and delivering exceptional customer service through professional written communication. Demonstrated ability to manage multiple priorities while maintaining outstanding accuracy, confidentiality, and efficiency in fast-paced office environments. Experienced in maintaining electronic records, verifying information, managing shared email inboxes, supporting internal departments, and ensuring compliance with company policies and privacy regulations. Strong analytical, organizational, and communication skills with a proven ability to resolve customer concerns, im...

    $33 / hr Average bid
    $33 / hr Avg Bid
    25 bids

    We are seeking a dependable virtual assistant to assist with data research, lead management, and various administrative tasks. The ideal candidate will have experience in gathering information, managing databases, and performing routine office duties. Attention to detail, strong organizational skills, and the ability to work independently are essential. If you are proactive and have a knack for finding information efficiently, we would love to hear from you!

    $296 Average bid
    $296 Avg Bid
    70 bids

    My Sales Blink account needs a dedicated burner email that routes through Outlook so every campaign lands in the inbox, not the spam folder. The core objective is to maximise deliverability by shielding my primary domain and sidestepping spam filters. Here is what the finished job must cover: • Create or connect the Outlook mailbox on the burner domain I provide. • Add and verify SPF, DKIM (and DMARC if needed) in the DNS records so Sales Blink shows a 100 % authentication score. • Integrate the new mailbox inside Sales Blink, test sending limits, and run a seed-list or GlockApps style test to confirm inbox placement. • Hand over a quick start note that explains warm-up steps and any throttling settings you apply. Everything must be completed with zero disrupt...

    $21 Average bid
    $21 Avg Bid
    15 bids

    I’m launching a short-run campaign that offers a free trial to both my existing customers and a newly acquired lead list. I need someone who can take the raw contact files and handle everything required to get compliant promotional messages into inboxes and onto phones—fast. You’ll refine the copy, segment the lists, set up the broadcasts, and monitor delivery using whichever reputable tools you’re most comfortable with (Mailchimp, SendGrid, Klaviyo for email; Twilio or similar for SMS are all fine). Deliverability and adherence to opt-out/CAN-SPAM rules are critical, so I’m counting on your expertise there. Deliverables • Finalised email and 160-character SMS copy • Platform configuration and scheduled sends • Confirmation of succes...

    $250 Average bid
    $250 Avg Bid
    13 bids

    I am looking for virtual assistant who English level is over B2. It will be long term relationship, and payment will be fixed or monthly pay. This role is to assist my business sometimes. I will share details on interview. Electrical engineering knowledge is preferred but not required. This is a part-time role with a focus on improving communication skills.

    $25 Average bid
    $25 Avg Bid
    44 bids

    I need a proactive virtual assistant to take over the daily task of responding to emails that come into my main business inbox. Your focus will be full-cycle email management—specifically drafting and sending timely, well-written replies that reflect our brand’s tone and resolve enquiries without escalation. Scope of work • Log in to my Gmail workspace twice per day (morning and late afternoon in my time zone) • Read, prioritise, and craft clear responses using templates I’ll provide, tweaking language when a personalised touch is required • Flag anything that needs my direct input, then circle back once I’ve added notes so the conversation closes out • Keep a running spreadsheet of common questions so we can refine or add templates over...

    $9 / hr Average bid
    $9 / hr Avg Bid
    12 bids

    Saya membutuhkan bantuan seorang admin yang terbiasa bekerja di Gmail untuk menangani seluruh balasan email dari klien saya. Prioritas utama saya adalah kecepatan dan keramah-tamahan dalam setiap korespondensi agar hubungan dengan klien tetap terjaga dengan baik. Tugas inti: • Membaca dan membalas setiap email klien yang masuk menggunakan nada profesional namun bersahabat, sesuai pedoman gaya tulisan yang akan saya berikan. • Menandai percakapan penting agar saya mudah melakukan tindak lanjut bila diperlukan. Saya menyediakan akses akun dan template jawaban dasar; Anda tinggal menyesuaikan nada serta detail spesifik klien. Harap memiliki koneksi internet stabil, pemahaman tata bahasa Indonesia yang baik, serta kemampuan merespons maksimal dalam beberapa jam pada hari kerja. ...

    $393 Average bid
    $393 Avg Bid
    24 bids

    Necesito apoyo remoto para mantener al día mis tareas administrativas. El trabajo principal será la gestión de correos electrónicos: clasificar, priorizar y responder mensajes siguiendo mis indicaciones para que la bandeja de entrada quede organizada cada día. Aunque el enfoque inicial está en el correo, valoro la flexibilidad para, en el futuro, sumar organización de documentos o carga de datos si vemos que encaja con tu disponibilidad. Requisitos esenciales: • Dominio básico de Microsoft Office, especialmente Outlook y Excel. • Comunicación clara y responsable: espero actualizaciones breves sobre el progreso y cualquier duda que surja. • Puntualidad en los plazos acordados y atención al detalle. E...

    $145 Average bid
    $145 Avg Bid
    23 bids

    Saya membutuhkan bantuan untuk menangani layanan pelanggan melalui telepon, email, dan chat sepenuhnya dalam Bahasa Indonesia. Tugas Anda meliputi: • Menjawab panggilan masuk dengan sopan, mencatat detail penting, dan memberikan solusi atau eskalasi yang tepat. • Membalas email pelanggan secara profesional dengan respons yang jelas dan ringkas. • Memoderasi chat langsung, menjaga nada ramah dan menyelesaikan pertanyaan dengan cepat. Mohon pastikan: – Respon diberikan dalam waktu maksimal satu jam pada jam kerja. – Setiap interaksi dicatat ringkas di lembar pelacakan yang saya sediakan. – Laporan ringkasan harian dikirim di akhir shift berisi isu utama dan tindakan yang diambil. Pengalaman sebelumnya di layanan pelanggan sangat diutamakan. ...

    $21 / hr Average bid
    $21 / hr Avg Bid
    1 bids

    Necesito apoyo remoto para mantener al día mis tareas administrativas. El trabajo principal será la gestión de correos electrónicos: clasificar, priorizar y responder mensajes siguiendo mis indicaciones para que la bandeja de entrada quede organizada cada día. Aunque el enfoque inicial está en el correo, valoro la flexibilidad para, en el futuro, sumar organización de documentos o carga de datos si vemos que encaja con tu disponibilidad. Requisitos esenciales: • Dominio básico de Microsoft Office, especialmente Outlook y Excel. • Comunicación clara y responsable: espero actualizaciones breves sobre el progreso y cualquier duda que surja. • Puntualidad en los plazos acordados y atención al detalle. E...

    $12 / hr Average bid
    $12 / hr Avg Bid
    24 bids

    Je confie la relation client de A à Z : gestion des appels entrants et sortants, réponses aux messages mail, téléphone et WhatsApp, ainsi que des actions de télévente pour renforcer la fidélisation. Ton aisance sur Salesforce est essentielle, car chaque échange devra être saisi et suivi dans le CRM afin d’assurer un historique propre et des rapports fiables. Au quotidien, tu parleras à nos clients avec clarté et empathie, résoudras rapidement leurs questions ou réclamations, proposeras des offres adaptées quand l’occasion se présente et remonteras les points bloquants à l’équipe interne. Le rythme est soutenu ; je compte donc sur ton excellente élo...

    $20 / hr Average bid
    $20 / hr Avg Bid
    9 bids

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