What? Social media listening tool.
Why? To have one on one conversations with people. The tools we have at the moment focus on the use of hashtags and mentions which are too broad. But there are companies like Storyful that are bale to pick up ‘snippets’ of conversations from around social (perhaps forums too, unless they do that part manually).
How? Through a search tool where you can plug in a subject and it returns real time conversations by searching through people’s conversations on Twitter, Facebook, Instagram, LinkedIn.
Hi there, I spend a lot of time working with Social platforms such as Facebook and Twitter for the purpose of gathering data. I have a lot of time working with natural language processing and AI technology, all this means I would be able to complete the task required. Please don't hesitate to contact me for further discussion into how I may be the right candidate for this role.