Call Center Solution

$750-1500 USD

Closed

Posted

over 5 years ago

$750-1500 USD

Paid on delivery

We need a Business Call Center with CRM for Inbound, Outbound and IPPABX + INBOUND Hosted IVR ACD Skill-based routing skills Priority routing Time-based routing Queue monitoring Barge-in & call monitoring Real-time dashboard & analytics Call recording Multi-channel communication CRM + OUTBOUND Preview dialer Predictive dialer Progressive dialer IVR blast – SMS & Voice Call barge-in & monitoring Real-time dashboard & analytics Call recording Multi-channel communication CRM +Billing Omnichannel Contact Center Features checkmark Single Omnichannel Administration Console checkmark Real-Time Dashboards & Historical Reports checkmark Integrated Omnichannel Interface checkmark “Push & Pull” Agent Delivery checkmark Simple Script Pop-Ups for Quick Answers checkmark Advanced Search & Auto URL Reduction checkmark Customer Record, Capture, & Editing checkmark Panoramic History Timeline of Chats checkmark Social Lead Generation checkmark Chat via Website or Mobile App checkmark Engage in Multiple Chat Sessions checkmark Transfer or Conference Chats checkmark Gather Visitor Information checkmark Auto-Greeting when Agent Accepts Chat checkmark Web Form for Chat Topic Selection checkmark Respond to Emails from Multiple Touchpoints checkmark Natural Language Processing (NLP) Engine checkmark Visual IVR for Mobile Customers checkmark Email Relay to CRM checkmark ACD & Cherry-Picking Email Routing checkmark Easy-to-Use Administration Tools checkmark Cross-Channel Treading checkmark Social Customer Care

Call Center

Project ID: 18330252

About the project

15 proposals

Remote project

Active 5 yrs ago

Looking to make some money?

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15 freelancers are bidding on average $1,348 USD for this job

@hebathomas

Dear potential Client I understand you are in need of a business call center that meets the requirements below.I have a call Center in Jamaica that meets all that requirement and I would like to discuss further with you about how we can make this beneficial for both of us.I look forward to hearing from you. Best Regards Heba Thomas

$1,500 USD in 20 days

4.9

(2 reviews)

4.4

@therobust13

more than 4 years experience in providing custom autodialers, ACDs, predictive dialer integrated with CRMs to my clients!

$1,111 USD in 7 days

5.0

(1 review)

1.6

@AlexSrcDev

I'm a good assistance, and I always want to help other person to make them enjoy the company experience. I'm fullstack developer and I have 5 years of experience

$1,333 USD in 14 days

0.0

(0 reviews)

0.0

@davidballyhoo

HI, we have all enter set up in India, we ready to work on ur time zone, currently we doing non voice, we ready to set up all feature what you mentioned in description Please response to move forward Thanks

$1,250 USD in 20 days

0.0

(0 reviews)

0.0

@OutsourcingEU

Founded in the UK and operating in four different countries (UK, France, Spain and Morocco), we have a global network of talented and passionate service professionals ready to support your business across the globe in 5 different languages. We can support your business in any of these areas: Customer experience: - Ecommerce customer support - Customer success - Tech support - Social Media management Translation: - Translation of websites - Translations of app - Translation of marketing content and materials (Press Releases, leaflets..) Business support: - Virtual assistant : Let our highly qualified Virtual Assistants take care of your business, and save you time, money, energy Marketing: - Market research and studies - Marketing and communication planning - Digital Marketing: A one stop solution for all your marketing needs (SEO, SMO, Google ads, FB ads)

$1,555 USD in 20 days

0.0

(0 reviews)

0.0

@Kheninikunj

I need a this job Relevant Skills and Experience I need this job and my skill speking and writing

$1,250 USD in 20 days

0.0

(0 reviews)

0.0

@jayjain733

thanking you for post this i am good in communication,having good coomunication skills i can speak in hindi and english language i have 14 months experince in handing calls as customer support office i have good convincing power. i am good in sales please give me a chance,

$1,222 USD in 20 days

0.0

(0 reviews)

0.0

@NKnk1996

Hame bataye Relevant Skills and Experience All time ready

$1,250 USD in 20 days

0.0

(0 reviews)

0.0

@readymakers

I am confident I am the right candidate for this project as I have done many similar projects in the past. With years of experience in this field, I believe this project will be very easy for me.

$2,775 USD in 6 days

0.0

(0 reviews)

0.0

@Shaik1234567

Hi dear client we are well established bpo located in Bangalore. we have team of experience agents who are well versed in probing and need/problems analysis to fill the pains and gaps in solutions. we empower your business through our manpower, hiring us will be one of you're great decisions. try us first then pay if we are found effective according to you're requirements. looking forward to hear from you. thank you regards Zeeshan

$777 USD in 15 days

0.0

(0 reviews)

0.0

@Mukesh1411

hi we have a call center solucation wich full fill your all requrminent also we are open for any kind of modification. if you want to see demo. we are also ready for demo...

$1,111 USD in 7 days