Having total 5+ Years of IT industry experience on Atlassian JIRA Administration and Confluence, Agile, Service desk Support.
A professional who possesses experience in Atlassian JIRA Administration, analysis, design, Project management, Agile methodologies.
Provided ongoing support and configuration for JIRA projects, workflows, screens, fields, permissions and other administrative tasks.
Responsible for creating complex JIRA workflows, conditions, setting up and maintaining JIRA.
Worked on JIRA Agile projects like Creating Scrum/Kanban boards, configured columns, Filters and Reports for Sprints.
Build structured queries using the JIRA Query Language (JQL) to search for issues.
Having good administration experience in maintaining Atlassian products like JIRA, Confluence, and Bamboo etc.
Experienced in performing Atlassian installations, migrations and gained skills to schedule back-ups Integration.
Capable to keep track of issues & requests and ensure proper follow-up to closure.
Customized and branded JIRA (Server and Cloud) according to client requirements.
Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), identifying and resolving a wide variety of build-related issues for different products and versions.
Strong analytical and problem solving skills, highly motivated, good team player with very Good communication & interpersonal skills.
Worked 24/7 shift to provide the coverage.