Www crm online jobs

I'm seeking a data entry expert, ideally with a precise eye for detail, to assist in filling out online forms on a daily basis. Your responsibilities will encompass: * Filling out 50-100 online forms daily. * These forms are of basic complexity, requiring only basic personal information (Name, Email, etc.). The ideal candidate for this job would have excellent written English skills and a good understanding of online form filling procedures. Any previous experience in a similar role will be a significant advantage.

...Integrations: - Price comparison, GPS and mapping services - vehicle search API, Third party services for warranties and ancillary products - AI Tools like and SalesGPT for handling inbound and outbound calls - API integrations to the CRM/back office we decide on Primary Objectives: - Enhance user experience - Improve efficiency in managing listings and leads - Act as intermediary between dealership and user to enable buyers agent service Ideal Skills: - Proficiency in Flutterflow and GoHighLevel, Suite CRM or other turnkey solutions - Experience with integrating APIs from various service providers - Prior work with AI agent integration, especially in a marketplace setting - Strong communication to understand the omnichannel support required - Design skills for an

I'm in need of a skilled web designer who can craft modern, minimalist, and highly functional landing pages. Your main task will be to create visually appealing pages that effectively capture leads for a CRM platform. Key Requirements: - Expertise in web design, particularly with landing pages. - Prior experience with integrating landing pages with CRM platforms. - A keen eye for modern, minimalist visual styles. - Understanding of lead capturing mechanisms in design. - Ability to ensure the pages are fully functional and user-friendly. Your work will be pivotal in converting visitors to leads, so a strong portfolio demonstrating successful lead-capturing designs is a major plus.

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I'm in search of an experienced data entry specialist to assist in filling out more than 200 online forms. Key Responsibilities: - Filling out online forms with accuracy and efficiency. - Ensuring that all fields are correctly and completely filled out. Ideal Skills: - Proficiency in data entry and online form filling. - Attention to detail to ensure accuracy. - Excellent time management skills to handle a large volume of forms. - Experience in completing similar tasks will be a plus. Looking for someone who can deliver quality work within an agreed timeline. Please provide any relevant experience or examples of similar projects you have completed.

I'm seeking a talented developer...talented developer who can seamlessly integrate our existing CRM system with Odoo, specifically to streamline our sales processes. Ideal Skills & Experience: - Proficient in Odoo development and customization - Experience in integrating Odoo with CRM systems - Proven track record in streamlining sales processes through system integration - Strong understanding of CRM functionalities and sales processes. Key Responsibilities: - Analyzing our current CRM system and identifying integration points with Odoo - Implementing the integration to ensure seamless data flow between the systems - Ensuring the integration significantly enhances the effectiveness and efficiency of our sales processes Please provide samples of ...

In search of a seasoned CRM developer with experience in creating over 10 to 15 CRM software. The ideal candidate should have: - Proficiency in building key features and functionalities such as contact management, lead management, and sales pipeline tracking. - The ability to integrate the CRM software with social media platforms and customer support ticketing systems. - Skills to develop both web-based and desktop application versions of the CRM software. If you possess the skills outlined above and are able to meet these requirements, I encourage you to apply.

I'm in need of a Zoho Analytics expert to create a comprehensive dashboard for my business. The dashboard should utilize Charts and Graphs, Drill-down capabilities, and Data filtering features that Zoho Analytics offers. Key aspects of the project include: - Integrating data from Zoho CRM and Zoho Desk - Focusing on tracking Sales revenue Your role will involve: - Designing and developing the dashboard to visualize the data in an intuitive and informative way - Ensuring the dashboard is user-friendly and allows for easy drill-down into specific details - Implementing data filtering options to allow for customization based on user requirements Ideal candidates should: - Have extensive experience with Zoho Analytics, including its various features and integrations with other Z...

I am seeking a skilled Salesforce CRM analytics expert who can fix a bug on one of the Dashboards in our CRMA Ideal skills and experience: - Prior experience with Salesforce CRM analytics, particularly with Reports and Dashboards - Excellent understanding of CRMA - Familiarity with identifying issues in CRMA

I'm seeking skilled sales professionals to represent our software solutions in the online marketplace. Key Responsibilities: - Engage potential clients effectively through online channels. - Utilize excellent product presentation skills to showcase our software solutions. - Build and maintain strong relationships with clients. - Close deals efficiently and effectively. Ideal candidates should: - Be coachable. - A strong understanding of software solutions. - Proficiency in closing deals and building client relationships. - Have reasonable communication skills. - A positive attitude and a strong work ethic. If you have the right skills and a proactive approach to online sales, I would love to discuss this opportunity with you.

I'm looking for assistance with online data entry to Excel. The task is not overly complex but will involve working with reference numbers and ensuring accurate data entry and cross-referencing. Full training will be given and I will explain all. Budget is hourly and $3 max need to have good understanding of English

...locally and ensure smooth operation even without an internet connection. - **Online Data Sync:** When the application is connected to the internet, it should be able to sync all the data to an online server. This is crucial for ensuring that the data is backed up and can be accessed from multiple devices. - **Cross-Platform Compatibility:** The application should be designed for Windows systems, with particular emphasis on compatibility with touch panels running Windows. - **User-Friendly Interface:** Given that this application will be used for teacher training, it's imperative that the interface is intuitive and easy to navigate. Prioritizing a user-friendly design is key. The application will be used for both online courses and in-person training session...

...transfer between the two platforms. Key Objectives: - Develop a module for Real-time data sync between TALLY and BITRIX. - Establish Custom field mapping for data consistency across platforms. - Design and implement templates for CRM documents on BITRIX. Key Tasks: - Configure BITRIX for importing data from TALLY. - Ensure the module is capable of handling a medium volume of data transfer (several hundred records per day). Ideal Skills: - Proficiency in TALLY and BITRIX is essential. - Experience in developing integrated systems is a must. - Strong understanding of CRM processes and data handling. - Ability to create efficient and robust data transfer modules. - Excellent communication skills to ensure alignment with the existing business needs. This project is cruci...

...handle this scale efficiently is key. - **Design:** While I have a reference store (), I'm open to considering changes in the color scheme and product layout to make my store unique. - **Integrations:** I require expert assistance in integrating key Shopify functions such as: - Payment Processors - Shipping and Fulfilment Services - Customer Relationship Management (CRM) Desirable Features: - **Blog Page:** I'd like the store to feature a blog section for sharing updates, stories, etc. Ideal candidates should have: - Proven experience in creating Shopify e-commerce sites with a substantial product range. - Expertise in customizing Shopify designs and layouts. - A track record of successful Shopify integrations. - Strong communication skills to understand a...

...BLOCK YOU I'm looking for an expert to develop a comprehensive CRM platform with particular focus on contact management, sales pipeline tracking, and email marketing. The system will need to accommodate over 50 user profiles, so scaling is crucial. Moreover, integration with existing email platforms, our accounting software and customer support software is needed. Key Skills: • CRM Software development • UI/UX for scalability • System integration Desired Experience: • Previous track record of creating CRM platforms • Experience with large user databases • Familiarity with API integration for common software systems. Application Submission: • Please submit your resume and a portfolio showcasing your previous work on simil...

I'm in need of a professional to help populate my BIGIN CRM with contact information from an Excel file. The task will involve: - Transferring data from Columns A, B, C of my Excel file to BIGIN CRM. - Achieving appropriate data segregation based on geographic location within the CRM. This task will require a keen attention to detail and strong experience in and BIGIN CRM and integrate emails to Outlook. A solid understanding and experience in data segregation & bIGIN PLATFORM is also key for successful delivery of this project. The aim is to streamline my contacts for easier management. Your keen knowledge of geography and ability to dissect contact data is highly needed.

I'm in need of a skilled data entry freelancer who can assist me in extracting and entering mixed data from various online sources. Your support in this task will be crucial for my data analysis project. Key responsibilities include: - Extracting mixed data from a range of different online sources. - Accurate and careful data entry to ensure quality and reliability. - Following specific guidelines to categorize and structure the data. The ideal candidate should have: - Proven experience with data entry and data analysis. - Familiarity with handling mixed data types. - Strong attention to detail and accuracy. - Excellent time management and ability to meet deadlines. Your assistance will be greatly valued in this project, and I look forward to your proposal.

...develop a state-of-the-art real estate chat application tailored for the Marbella, Costa del Sol, Spain market. This project will be executed in two stages: the first stage will produce a dummy proof of concept for feedback and testing, while the second stage will develop a fully integrated system with advanced features including MongoDB integration, voice and text search capabilities, and automatic CRM updates. Stage 1: Dummy Proof of Concept Objective: Create a dummy version of the app to showcase the basic functionality and gather user feedback. This version will simulate the interaction without complete backend integration. Tasks: 1. App Interface Setup in Bubble: • Develop a user-friendly interface with distinct areas for chat and media display. • Implement respo...

Need a proficient individual who can efficiently handle online form filling tasks. Ideally, you should have: - Strong attention to detail - Proficiency in using internet platforms - Experience with simple data input forms Although the forms involved do not call for complex entries and are fairly straightforward, it's crucial that the information is precise and accurate, as these will serve as foundation for undetermined purposes. The ability to adhere to instructions and meet deadlines will highly be appreciated.

Hello, I'm looking for someone who can help me rank my website better in Google searches. What is important is that the term “anrufschutz” is higher up on the page. I look forward to seeing you and having a great collaboration www. anrufschutz. de

I need a professional outbound call center agent who can be relied upon to generate leads and execute sales in the sustainability sector - Efficient Hot Water System replacement. All contacts are our customers, this is not cold calling. Key responsibilities: - Initiate outboun...calling. Key responsibilities: - Initiate outbound calls - Execute effective sales strategies Ideal candidate: - Excellent telephone communication skills - Prior experience in the call centre (preferred) - Proven track record of meeting and exceeding sales targets - Ability to familiarize with our products and services to promote to clients. - Experience with customer relationship management (CRM) systems would be beneficial. Join my team to help promote sustainable solutions and make a positive imp...

App Development: Collaborate with our team to develop a B2B Jewellery App for Android and iOS platforms. Admin Dashboard: Create a robust admin dashboard to manage sales, products, images, quantity, staff, notifications, categories, and other key aspects of the app. Gram-Based Transactions: Implement gram-based transactions, ensuring all products are sold in grams without the need for payment gateways. Product Variants: Enable sellers to list products with multiple variants and provide a seamless ordering experience for buyers. Security: Implement measures to restrict users from taking screenshots, ensuring the app's security and exclusivity.

...The app should also include a dashboard for the business owners to manage inventory and orders. In addition to the basic features, the app should also have a CRM system integrated into the dashboard, enabling the business owners to manage customer interactions and sales data. The CRM system should include lead tracking, sales forecasting, and customer segmentation, among other features. The project requires expertise in mobile app development, dashboard development, and CRM integration. The preferred tech stack includes React Native for the mobile apps, Node.js and MongoDB for the backend, and React or Angular for the dashboard and CRM system. The ideal team should have experience in developing similar projects and be able to deliver high-quality work with...

I'm looking for a talented graphic designer who can create a minimalist logo that will enhance customer trust in my online brand. Key Requirements: - The design should be minimalist, subtle and clean. It must be elegant and not overly complex. - It should resonate with the modern, online audience, making it suitable for use on websites and social media. - The aim is to create a design that subtly but effectively builds trust with the audience. Ideal Skills and Experience: - Proven experience in creating minimalist logos that are successful for online platforms. - Strong graphic design skills with a keen eye for detail. - Understanding of branding and how a logo can impact customer trust. I believe that a minimalist design will be the most suitable for our need...

As I'm looking for a skilled ERP and CRM developer to support the development of a comprehensive system for my business. The ideal candidate will have expertise in: - Inventory management - Sales and order processing - Financial management - Customer relationship management - Indian accounting and taxation Your primary responsibilities will include: - Designing, developing and maintaining the ERP and CRM system - Ensuring the system is fully compliant with GST regulations and other Indian accounting standards - Implement features like: - Lead management - Contact management - Sales forecasting - Bookkeeping - Bank reconciliation - Payroll The successful freelancer should have a robust understanding of ERP and CRM systems, particularly in the context...

As a new company, I am looking for an Odoo ERP expert who can set up an environment to assist in managing my business operations efficiently. Key features to implement: - Sales and Invoicing: Provide a seamless process for managing sales and creating bills for clients. - Inventory Management: A system for keeping an eye on the in-stock items. - CRM and Lead Management: Enables effective interaction with potential and loyal customers. - Expenses: Monitor where expenses mostly go and efficient ways of minimizing them. - Finance: Assist in managing financial operations and planning. Design: We prefer a clean, modern, and user-friendly interface. The design should make it easy to navigate between different modules. Customizing options is not paramount but the design sh...

I am in need of a skilled developer who can create a functional scraping tool for me. The purpose of this tool is to download JPEG product images from a specified URL that increments numerically. Key Requirements: - Scrape images from a continuously changing URL (i.e., www.****/asdasd/1234 then 1235, and so on). - Ability to tweak URL structure according to my needs. - Images must be saved in JPEG format. The ideal candidate for this task: - Has experience in web scraping and dealing with dynamic URLs. - Understands how to name files after the URL page number. Please note that the key goal is to download product images, not data extraction or process automation. Hence, your proposal should focus on delivering this specific requirement. Your understanding of this project and re...

...including email management, calendar management, and online research. People who have worked in the media industry would be highly suitable. Key Responsibilities: - Email Management: The ideal candidate will be responsible for filtering and organizing incoming emails, responding to inquiries, and scheduling meetings on my behalf. Previous experience with managing professional email accounts is a plus. - Calendar Management: The VA should be proficient in managing calendars, scheduling appointments, and setting reminders. - Online Research: You will be required to conduct online research on various topics and present the findings in a clear and concise manner. Software Proficiency: - Proficiency in Microsoft Office Suite, Google Suite, and CRM software is a ...

I'm in need of a proficient IT professional, skilled in Salesforce CRM, to provide various types of support. The scope of this job includes: - Integration: You'll be required to integrate my Salesforce CRM with several other systems we use, including our E-commerce platform, Email marketing service and Customer support platform. Possessing strong experience with these systems and Salesforce integration capabilities would put you at an advantage. - User Training & Support: I need guidance to understand the full potential of Salesforce CRM and how to use it effectively. The ideal freelancer will have a background in training and customer support, able to pass on knowledge to my team. - Data Migration: A big part of your role will surround migrating data ...

Looking for an expert who can develop an effective method for duplicating character equipment and gold cards in New Wonderland Online (HK), specifically for the PC platform. Key Requirements: - Must understand and have experience with MMORPG games, preferably "Wonderland Online." - Find an exploit to duplicate character equipment and gold cards simultaneously in the game. - Familiarity with WPE PRO or similar programs may be beneficial, but not mandatory as the old techniques associated with WPE Pro are no longer working. Please place your bid only if you're confident that you can solve this request. The game is relatively old, increasing the likelihood for success in the project.

...Also, too many bids from countries I do not desire; Pakistan, Bangladesh, India, etc. I need a freelancer from LATIN AMERICA only. I need close to EST time!! Furthermore, I need a BILINGUAL freelancer!! So READ before biding. I need a fully bilingual professional (I will interview in English via video) to do some tasks for my agency, such as: PR Outreach Social media Content editing or creating CRM management Email marketing Email scraping Researching Organizing data in spreadsheets Copywriting Basic Wordpress (change text, add a button, upload a file, etc) And others related to the position You must be a FAST learner, attentive to details, curious, with great writing skills. Looking for someone that pays attention and doesn’t keep making the same mistakes over and...

About us: BA Marine is 3 years old company with a track record of USD 15 Million value of transaction of 60 vessels in GCC during the past 3 years and operated by the owner alone that generate 60 ex...-Approaching users on LinkedIn targeting C-Level, Doctors, Engineers etc who are based on Arabian Gulf seafront cities. -Inviting users on public groups or any other boat lovers communities to join our FB page or to follow us on Instagram. -Nurturing clients who inquired about any of our services and set them if they are qualified and interested. -Updating all generated leads and/or appointments into CRM. -Providing EOD report for all activities. Required Skills: - Excellent communication skills. - Experience in using social media for cold outreach is a plus. - English and Arabic&nbs...

I'm seeking a data aggregator for a unique AI training project. Key Tasks: - Gathering text content from official website/source of the particular product/entity. - Focusing specifically on product descriptions, specifications, price and other attributes. Ideal Skills: - Basic searching skills - Able to follow given format of data collection - MS Excel or Google Sheets This project requires precision, and the information gathered will contribute to an AI's learning process. Accuracy in aggregation is, therefore, key.

I need a comprehensive website created for my small handyman business which offers plumbing, electrical and carpentry services. Specific features the website needs to include are: - An online booking system that allows customers to schedule our services. - Detailed descriptions and visuals for each service we offer - plumbing, electrical, and carpentry. The ideal freelancer for this job would have experience building e-commerce websites, particularly with a booking feature. Proficiency in web design to accurately capture the essence of my services is also needed.

I'm in need of a highly experienced API developer to design an API for the integration of Zoho CRM and Zoho FSM. The API should include the following functionalities: - Automatic updates Additional important specifications include: - The level of security should be OAuth 2.0. - Automatic update of ZoHo CRM custom field when scheduled installation date changes in FSM. - Automatic update of ZoHo CRM custom fields when Service Appointment completed in FSM. Ideal skills and experience: - Expert knowledge in API development - Strong understanding of OAuth 2.0 - Prior experience in Zoho platform integrations, specifically FSM - Excellent knowledge in data synchronization. Please bid confidently if you are capable of delivering these requirements.

URGENT I'm in need of an experienced Laravel web designer to modify an online casino for added features and functionalities (10+ pages). The main purpose and color scheme of the website will be decided as we move forward with the project. Ideal Skills: - Expert in Laravel - Experience with large, multi-page websites - Can work with vague initial guidelines - Strong communication skills to help in defining the website's purpose and color scheme.

As a creator of a personal development online course targeted towards mid-career individuals, I am seeking an experienced Affiliate Marketing Specialist. The goal is to promote my digital product while earning 50% commission from each sale. Essential skills and experiences include: - Proven track record in affiliate marketing - Experience in the personal development niche - Understanding the mid-career individuals demographic - Strong networking skills and the ability to build new relationships - Excellent communication and influencing skills Please only bid if you have the required skills mentioned and are ready to drive significant value for both of us.

Looking for a CRM expert who can help me streamline my workflow by setting up 3 boards with advanced automation features. Key Responsibilities: - Implement automation to streamline repetitive tasks, thus increasing efficiency and minimizing human error. - Configure the system to trigger actions based on specific events/actions. - Automate the process of task assignment, status updates and data syncing, making every step in the project lifecycle transparent and traceable. - Create a robust system for sending notifications and reminders, thus ensuring no important deadline is missed. Ideal Candidate: - Extensive experience with CRM, particularly with advanced automation features. - Track record of excellent problem-solving skills, attention to detail, and the ability

Hi! I am an individual real estate agent based in Indiana and I'm looking for someone to help me with basic social media management to gain traction and bring in new leads. I currently have a Facebook, Instagram, and LinkedIn. The CRM my brokerage uses is Lofty and I also have a Canva premium account. If this is something you're interested in, let me know:). Hope to hear back soon, Thanks! Alexa Breedlove

Looking for a mascot for my business. I have attached examples of what I'm looking for, but it needs to be SIMILAR but DIFFERENT than these logos due to copyright. It just needs to be a black outline. A sun. With rays. Cute face with eyes defined (instead of a dot) Arms and legs. It needs to feel happy, empowering, and confident. It's going to be a mascot for my company. These might go on shirts as well as other materials. I've also attached my company logo so you can see the vibe. Please provide various versions of something similar. If you win, I'd likely pay you to create different versions/poses of the logo. Key Requirements: - Proven track record of creating minimalist designs - Strong aesthetic sense with an eye for detail

I need a full CRM software with access to the source code. The CRM should specifically provide excellent contact management functionalities. Core Features Required: - Contact Management: This should come with both contact categorization and history logging. The contact categorization should allow flexibility through both custom tags and pre-defined categories. Ideal Skills and Experience: - CRM Software Development - Database Management Systems - Customer Data Management - UI/UX Designing The final delivery should include source code and straightforward instruction for set-up and use. Having experience in CRM software development is mandatory. Please ensure your proposal includes relevant past works before bidding.

Seeking a reliable part-time QuickBooks Online expert to perform recurrent tasks on a weekly basis. Primary responsibilities include: - Reconciling accounts - Running financial reports - Performing data entry and categorization Ideal candidates should have proficient knowledge and hands-on experience with QuickBooks Online. Engagement, reliability, and detail-orientation are essential attributes for success in this role. Prior experience in accounting and bookkeeping will be advantageous. Goals of this project include maintaining precise financial records, improving our financial transparency, and making insightful business decisions based on accurate reports. Your diligence and expertise are key to achieving this.

Looking for 4x Round the Clock Customer Service / Call Center Virtual Assistants for a US based company. Experience using HubSpot Preferred Requirements: • Experience in customer service and answering phones • Great English – Written and Speaking skills • Some selling over the phone or selling using a CRM experience is preferred • ALWAYS talking with a smile!! - needs to be heard through the phone • A headset (can be provided from us) • Fast internet connection and reliable working computer • Must be able to work in US time zone (CST) • Ability to start right away Working Options Below: 1st VA to work: 7am - 3pm CST weekdays 2nd VA to work: 3pm - 11pm CST weekdays 3rd VA to work: 11pm - 7am CST weekdays 4th VA to work: W...

I'm searching for a tale...and laser-sharp detail focus. The aim is to enhance the overall layout and font styles of our CRM. What I'm Looking For: - Strong capability in CSS and HTML - Excellent understanding of modern design and typography - Experience in CRM layout assistance Application Details: - I'm mainly interested in your past work. (please send examples) - Ensure you share projects where you've successfully worked on CRM design. - Projects that highlight your creativity and modern flair are going to have an advantage. Looking forward to seeing eye-catching CRM redesigns that take us into the future. It includes design of pdf invoices and quotes. You should independently improve the design UX and UI of our CRM to make i...

Customize the front end according to the references below. In your proposal, describe how and what you would customize to make it more attractive. Share references of similar work that you have already done along with your proposal.

I need an experienced Python MySql backend programmer to provide support for a web app I'm building. The tasks will include: - Database design and implementation - Query optimization - Data migration - Hands on GoDaddy cPane...app I'm building. The tasks will include: - Database design and implementation - Query optimization - Data migration - Hands on GoDaddy cPanel Hosting The web app will require the following functionalities; - User registration and authentication - A well-designed Customer Relationship Management (CRM) system - Data fetch by API and Post on API Ideal skills and experiences include Python, MySQL, backend development, and experience with implementing user registration, authentication, and CRM systems. Experience in web-based applications i...

I am in need of someone skilled in survey designs to create four separate variations of an existing survey. - The base survey: You'll be working from an already designed survey, Version A. - Required format: These should be online versions to ensure ease of data collection and interpretation. - Unique aspect: Each version needs to have different instructions. The ideal freelancer should have proficiency in designing online surveys and an understanding of survey methodology. Your task will be to create unique and clear instructions for each survey version while keeping the questions identical. It is crucial to ensure data is kept separate for each version for individual analysis. Any experience in social or market research or a similar field will be a great ...

I am in need of a virtual assistant to support my real estate wholesaling company. For less than 20 hours per week, you would provide important backend support...Hours can be split throughout the day Responsibilities: * manage LinkedIn/email inbox * create templates and send out deals to cash buyers * Prepare contracts * provide customer service to cash buyers * data entry Ideal Skills and Experience: * Excellent research skills * Experience in wholesale real estate processes and contract preparation * Proficient in using CRM software Please only apply if you're comfortable using CRM software for task management. This is a key requirement. Preference will be given to assistants who have real estate or wholesaling experience, but this is not strictly required. Looking...

I'm looking for a social media expert to boost our brand's presence on Facebook, Instagram, Pinterest, and Google. Your main focus will be lead generation among the millennial demographic. Key Project Details: - Social Media Marketing: Your main task will be to create engaging content and...strategies. - Familiarity with referral marketing and setting up commission systems. - A creative and engaging approach to content creation. - Understanding of the demographic and how to target them effectively on social media. If you have experience in these areas and can help us achieve our goal of increasing brand visibility and generating leads, I'd like to hear from you. Our website: Our Instagram: facebook:

...Also, too many bids from countries I do not desire; Pakistan, Bangladesh, India, etc. I need a freelancer from LATIN AMERICA only. I need close to EST time!! Furthermore, I need a BILINGUAL freelancer!! So READ before biding. I need a fully bilingual professional (I will interview in English via video) to do some tasks for my agency, such as: PR Outreach Social media Content editing or creating CRM management Email marketing Email scraping Researching Organizing data in spreadsheets Copywriting Basic Wordpress (change text, add a button, upload a file, etc) And others related to the position You must be a FAST learner, attentive to details, curious, with great writing skills. Looking for someone that pays attention and doesn’t keep making the same mistakes over and...