Find Jobs
Hire Freelancers
Chat with Ava - Your AI Business Consultant
User Avatar
Hi I'm Ava, your AI guide to supercharging your business!
Whether you're already running a business or dreaming of starting one, I'm here to help turn your vision into reality using AI powered freelancers. Share your business goals, and together, we'll create a project that our talented freelancers can bid on. Let's make your vision a reality!
I have a business
I'm starting a business

Hire expert
Customer Support Specialists
for any job

Millions of people use Freelancer.com to turn their ideas into reality.
Hire a top Customer Support Specialist now
Trusted by leading brands and startups
NASA IconDeloitte IconFacebook IconAirbus IconAmazon Icon

Hire Customer Support Specialists

Avatarannual-level-three.svg
Marcelo M.
Customer Support Specialist
$50 per hour
5.0 (537 jobs)
View Profile
Avatar
Andrei C.
Customer Support Specialist
€15 per hour
5.0 (6 jobs)
View Profile
Avatarverified.svg
Dermot O.
Customer Support Specialist
€40 per hour
5.0 (3 jobs)
View Profile
Avatar
Breda W.
Customer Support Specialist
€12 per hour
5.0 (1 job)
View Profile
Avatar
Orna M.
Customer Support Specialist
€20 per hour
5.0 (1 job)
View Profile
Avatar
Agnieszka P.
Customer Support Specialist
€20 per hour
5.0 (1 job)
View Profile
Avatar
Arvis K.
Customer Support Specialist
€15 per hour
5.0 (1 job)
View Profile
Avatar
Ciprian C.
Customer Support Specialist
€14 per hour
5.0 (1 job)
View Profile
See more Customer Support Specialists
Clients rate our Customer Support Specialists
4.87 out of 5
from 135,424 reviews

How to hire a great freelance Customer Support Specialist

Do you have so many tasks on your to-do list that you barely have time to focus on your business? If so, it might be time to think about hiring a virtual assistant to take care of your customer support services.  
In today’s demanding world, ensuring you have the right work-life balance is essential for keeping your stress levels down and ensuring all your work is completed to the highest standard without being rushed or delayed can be a challenge.
Sourcing the services of a dedicated customer support expert can provide a wide range of helpful assistance and support for your business. Customer support specialists are trained to keep your business in perfect running order and can help with customer support, virtual assist services, data entry, phone support, telephone handling — so you can focus on the big picture rather than the little tasks that you’re struggling to manage.
The beauty of freelance customer support is the benefit of being able to engage customer service agents who are remote and able to work without the need for a dedicated desk and resources at your office, saving you costs and the need for additional staff and resources costs such as computers, phone lines, and stationary.
Customer support agents can work remotely from anywhere globally, all they need is a fast Internet connection and to be available to manage your tasks at a time that suits you. Businesses around the world are benefiting from the convenience of engaging online tech and admin support that increases overall productivity and enhances customer satisfaction and project completion rates.
If you’re looking for a dedicated customer support member, the list of possible tasks are endless and include customer support, lead generation, data entry, excel, BPO, order processing, proofreading, financial research, accounting, database development, sales and much more.
Companies can enjoy the flexibility of a freelance customer service support member and engage an individual on an as needs basis or on going. The convenience and possibilities make engaging a customer service agent a viable and lucrative option to increase company productivity.
When you are in the market for engaging customer service support, ensure you take the time to interview the individual and give them some time to do a small task for you to see how they do. Usually, you will get a feel for whether they fit your business and if their customer service skills are suitable for your business needs.
Some tips for hiring a freelance customer support specialist:
Set an hourly rate that you’re comfortable with and engage the individual to work on a small project to get a feel for their business skills.
Be mindful of the time differences; if you need work done by certain times ensure you are clear about this in your original discussions.
Be very clear and concise about what you want and provide detail briefs so there all elements of the tasks are crystal clear.
If your customer support agent is going to be on the phone with customers, ensure they have a good grasp on English that suits your customer base.
If you’re looking for one person, who is dedicated to providing assistance for your admin tasks at your office you can find the perfect customer support expert by visiting Freelancer.com.
Enjoy the benefits of freelance customer support as needed and find the perfect assistant for your business today at Freelancer.com
 
 
 
API upsell image
Freelancer Enterprise

Company budget? Get more done for less

Use our workforce of 50 million to help your business achieve more.
Contact us
API upsell image
Freelancer API

50 million professionals on demand

Why hire people when you can simply integrate our talented cloud workforce instead?
Contact us

How hiring a Customer Support Specialist works

Post a Job

1. Post a job

Tell us what you need done in seconds.
Choose a Freelancer

2. Choose freelancers

Get your first bid in seconds and choose from the best.
Track Progress

3. Track progress

Chat with your freelancer and review their work 24/7.
Pay Safely

4. Pay safely

Only pay when you're completely satisfied.

So what are you waiting for?

Post a project today and get bids from talented freelancers
Hire a top Customer Support Specialist now

Showcased work from our freelancers

Get some inspiration from Customer Support projects
Game.
Discover More
Game.
$50 USD in 9 days.
Package Design.
Discover More
Package Design.
$110 USD in 4 days.
Music Video.
Discover More
Music Video.
$300 USD in 12 days.
Interior Design.
Discover More
Interior Design.
$269 USD in 14 days.
Poster.
Discover More
Poster.
$100 USD in 3 days.
Flyer Design.
Discover More
Flyer Design.
$15 USD in 1 day.
Concept Design.
Discover More
Concept Design.
$100 USD in 10 days.
Socials Post.
Discover More
Socials Post.
$50 USD in 6 days.
Discover more work from freelancers See more work

As featured in

VentureBeat Logo

The world's largest marketplace

Millions of users, from small businesses to large enterprises, entrepreneurs to startups, use Freelancer to turn their ideas into reality.
72.1M
72.1M
Registered Users
23.6M
23.6M
Total Jobs Posted

Looking for freelancers for other types of work?

Email Handling Helpdesk Bookkeeping Software Documentation Records Management Google Spreadsheets Procurement Telegram Moderation Data Analytics Answering Telephones GPT Agent Database Design Order Processing Time Management Infographic and Powerpoint Slide Designing Typing Microsoft Word ePub Data Annotating Excel Macros
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.