Virtual Assistant - Customer Service Specialist

Closed Posted 5 years ago Paid on delivery
Closed Paid on delivery

Who are we?

We have been in E-commerce Business for over 5 years and our business has been steadily growing over the year. If you are seeking to join a team of dedicated enthusiasts in the ECommerce industry, this is a great opportunity for you.

Looking for

Experienced, reliable, and a highly motivated individual who understands e-commerce business and wants to grow within our company.

Position

Virtual Assistant - Customer Service Specialist

Job Description

Responsible for all customer inquiries such as returns, replacements, refunds and exchanges on Amazon platform.

Follow up on existing issues and keep customers updated on the status of their orders

Interact with vendors to resolve customer inquiries

Responsible for written communication with the customer

Documenting requests/solutions via Excel Spreadsheets

Requirements

Customer Service Representative for E-commerce at least 6 months (Required)

Must have experience with Amazon and eBay platform

Candidates must be computer literate

Fluent in English speaking and writing

Enthusiastic, highly motivated, and reliable

Ability to meet goals on time with less supervision

Ability to work in a fast-paced, team environment

Benefits

Competitive salary

Long-term opportunity within the company

Rewarded based on performance ( Surprise bonuses)

In subject write pink elephant

Pre Requirements:

Has a computer (desktop/laptop) with 4Gb ram and Chrome browser

Internet connection with 4 Mbps download speed

Stable electricity source

No quitters or triers

Copywriting Customer Service eBay Product Descriptions Virtual Assistant

Project ID: #17765147

About the project

45 proposals Remote project Active 5 years ago

45 freelancers are bidding on average $169 for this job

beimaniago

Hi there, My name is Beverly Maniago. I have seven years of experience in customer service, more than 12 years in content writing, and 1 ½ years in providing virtual assistance and social media management (Facebook More

$277 USD in 10 days
(1115 Reviews)
8.9
jkaranm

Hi Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with Virtual Assistant - Customer Service Specialist because its one of our skills a More

$250 USD in 5 days
(52 Reviews)
8.0
Bhawnakul9

Hi, I have got your job posting on Virtual Assistant - Customer Service Specialist. According to your job description, you need a fast one for helping you in your tasks. And yes you have mentioned about your time. Fo More

$30 USD in 3 days
(141 Reviews)
7.1
coolsouvik

I am Debopam from India, experienced back office support executive having 7 year experience on various data entry as well as back office projects. I am listing below some of those categories on which i am currently wor More

$30 USD in 1 day
(46 Reviews)
6.4
Shah101

"pink elephant" Hello, I have six years of experience in e-commerce industry with excellent skills in assisting customer queries in amazon, shopify etc. I am available 24x7 and can handle tickets efficiently a More

$150 USD in 7 days
(175 Reviews)
6.5
SamriddhiPS

pink elephant Hi, My name is Sathya. I am a post graduate in mathematics very good in English (both written and spoken). Have more than 15 years of CS/PM experience. I have a good laptop with 8 GB/i5 config. I More

$30 USD in 3 days
(17 Reviews)
6.0
eldadshericks

Hello, I am an extremely talented virtual assistant and would gladly accept your offer for this customer service project. I have worked in a similar position before and thus you can trust me on this. My professionalism More

$170 USD in 7 days
(5 Reviews)
5.2
Nremo

Dear Madam/Sir, I do have 5+ years experience (customer support agent) and love shopping on eBay. So, please fill me in. Kind regards, Nremo

$111 USD in 6 days
(2 Reviews)
4.2
swatsgupts123

Dear Sir, I do have Excellent English and can do the customer support work through email for your eCommerce website. Can we have a detail discussion please? Thanks, Swati

$55 USD in 1 day
(11 Reviews)
4.0
ACCT001

Hello , Pink Elephant I am a professional bookkeeper and on line marketer. I have virtual assistance -customer service experience and I am quite familiar with e-commerce business. I have 4G internet connection and p More

$35 USD in 1 day
(2 Reviews)
1.8
ajeetdubey1992

Hi, I can definitely help you with the mentioned Job. I am looking to be hired to work virtually and I am open to learn new technologies depending on job profile. I have already worked on support profile from last 5 More

$55 USD in 1 day
(0 Reviews)
0.0
SAASTUHIN

Hello sir , I'm social media marketer .I'm ebay specialist .I have had the experience of working on the platform of marketing for 3 years. I can do any kind of job as a marketer very efficiently. So please massage m More

$155 USD in 3 days
(0 Reviews)
0.0
MissTisay

Hi! Would love to help and be a virtual assistant. I've used both eBay and Amazon for a while and have a small store on eBay that is running.

$155 USD in 3 days
(0 Reviews)
0.0
tsondak24

I Will be able to get the job done faster and better than any other person. I will work to get it in before the 3 day deadline and will have such great work you will want to use me again.

$155 USD in 3 days
(0 Reviews)
0.0
ironkisser12

Hi, I'm writing to express my interest in your job post. The opportunity presented in this listing is very appealing to me, and I believe that my strong customer service (both voice and non-voice), technical, data e More

$133 USD in 3 days
(0 Reviews)
0.0
Umer22222

Hi, I have got 3 years experience on Ebay and Amazon. I can surely run your store front without any hassle. I can manage everything from orders management,customer services, A-Z claims, Feedbacks, Returns and Refunds. More

$250 USD in 1 day
(0 Reviews)
0.0
richhan1020

I currently work in credit and collections as a Credit Analyst. I have to deal with our customers everyday in a respectful manner and sometimes these conversations can be very difficult. Many of my conversations with t More

$250 USD in 3 days
(0 Reviews)
0.0
Busolo94

Cyril is a dedicated and hard working person who believes in honesty and good working relation. Though I am new to this sector of job, I have certain qualities which makes me good at this. Relevant Skills and Experien More

$155 USD in 3 days
(0 Reviews)
0.0
Tia45

I've been working in administration for over 10years, an I am good at what I do. My daily tasks varied from data entry, to spread sheets, dealing with the public. I hope you consider me. Thanks

$155 USD in 3 days
(0 Reviews)
0.0
krishnaagr89

Hi,I have read your requirements of Virtual Assistant - Customer Service Specialist and WFC and I’m pretty confident that I will be able to get your work done within the given time your requirements conclude.I am very More

$150 USD in 4 days
(0 Reviews)
0.0