Veronica D.

Bilingual Electronic Engineer with over 6 years of experience in Information technology Support. Diligent customer service skilled at listening to customers. Solves problems quickly to retain customers and delivers high level of service in every interaction with multi-task and manages time efficiently, proficient with tools such as Remedy, ServiceNow, Confluence and JIRA to follow incidents solving process. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Operating system: Windows (vista-2008- windows 7, windows 10, Windows 11). MS Office application, MS project, MS Visio. Programming Languages: C, Python, Ladder,VHDL, javascript. Simulator: Matlab include Simulink, LabView, FactoryTalk View Studio. Electronic Design programs: MULTISIM, PSPICE, XILLIX, QUARTUS,VISUAL STUDIO, ADS, Design programs: Solid Works.