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$10 USD / hour
Flag of BANGLADESH
$10 USD / hour
It's currently 4:03 PM here
Joined March 19, 2017
1 Recommendation

Tarif A.

@tarif2232

4.6 (4 reviews)
4.0
4.0
100%
100%
$10 USD / hour
Flag of BANGLADESH
$10 USD / hour
80%
Jobs Completed
100%
On Budget
100%
On Time
25%
Repeat Hire Rate

Virtual Assistant-Customer Service Expert

Hi There, A warm welcome to my profile. If you have a set goal to get the best, standout & unique solutions to your projects, then It's me who will walk you through every step to your success. >>WHY ME<<: > My English is professional in writing and fluent in Clear, sound and understandable neutral accent, TRY ME! > Various harmonious voice tones for voice over service. >Social Media Marketing/ Seo Promotion. >Data Processor / Analyst, web scrapper, prof reader etc. >Excellent & fast accurate typing speed. > Customer Service /Telemarketing/Virtual Assistant. > Article/ content / video content / Blog Post creator. > I AM FOR THE PROFESSIONALS < If you also don't compromise with quality and commitment like me, then we could be the best professional work partner for any of your projects! >>MY CORE PRINCIPLES<< : I believe In making my client satisfied by delivering the best quality work & service. I am here to serve & deliver quality & accurate work with great time management for all your desired projects! >>EXPERIENCES & ACHIVEMENTS<< I have served different MNCs, call centres, Contact Contacts and data analysis & processing organizations with different jobs and responsibilities with great success. To stand out beyond anyone with success have the best for your project, make me work and let me be a part of your success! Thank you for discovering & knowing a part of me!! Best of luck with your project. Happy Working!!

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Portfolio

9835449
9835449

Reviews

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Showing 1 - 4 out of 4 reviews
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2.8
$39.60 USD
Tarif speaks perfect English, however his writing skills are poor. He is having a hard time following instructions and not very detail oriented.
Sales
Customer Support
Virtual Assistant
Phone Support
Customer Service
User Avatar
Flag of Serhat C.
@serhatcakmak
6 years ago
4.6
$503.00 USD
High Customer Satisfaction. Always trying his best to finish his work with high quality & within the deadline.
Sales
Virtual Assistant
Social Media Marketing
Customer Service
E
Flag of Melanie B.
@Evonic16
7 years ago
4.6
€150.00 EUR
Good English accent, hardworking and very energetic.
Telemarketing
Sales
User Avatar
Flag of Cristina G.
@cgadibadi
7 years ago
5.0
€2.00 EUR
Great job, tarif is a great freelancer to work with. He satisfied my needs all the way by giving me the best customer service and took care of my telephone task very well.
P
Closed User
@Perniaq
7 years ago

Experience

CALL CENTER FLOOR MANAGER & TRAINER (B TO B/ B TO C (INTERNATIONAL& LOCAL-INBOUND/ OUTBOUND)

INNOVATIVE PROFESSIONALS
Jan 2009 - Oct 2010 (1 year, 9 months)
Duties/Responsibilities: 1. Monitoring daily call center operation. 2. Researching and resolving escalated calls. 3. Analyzing problems. 4. to give training to the agents. 5. Maintain corresponds with foreign clients. 6. Maintain Customer Service Quality Strictly. 7. Concentrate on Sales Promotion. 8. Maintain professional and positive relationships with clients. 9. Concentrate to improve agents quality. 10. Routine quality check. 11. Routine Power meeting with higher authority.

CALL CENTER SUPERVISOR (B TO B) ( UK PROCESS)-OUTBOUND

ZAP TECHNOLOGIES
Jan 2008 - Dec 2008 (11 months, 1 day)
Duties/Responsibilities: 1.Inbound customer service representative and Outbound Telemarketing. 2. Provide information regarding various products. 3. Look at the Corporate Email correspondence. 4.Support to the foreign companies 5. Communicate with customers over the phone. 6. Provide service for the customers in the UK for the outbound process.

CALL CENTER TEAM LEADER (B TO B/ B TO C) ( USA PROCESS)-INBOUND / OUTBOUND

Times ASL Call Center
Jan 2007 - Dec 2007 (11 months, 1 day)
Duties/Responsibilities: 1. Inbound and Outbound customer service representative and Telemarketing. 2. Provide information regarding various products. 3. Look after the Corporate Email correspondence. 4. Technical Support to the foreign companies 5. Communicate with customers over phone. 6. Provide service for the customers in USA for outbound process.

Education

MBA, HRM

The People's University of Bangladesh, Bangladesh 2019
(Less than a year)

BACHELOR OF HUMAN RESOURCE MANAGEMENT

International Business Administraton and Information System University, Bangladesh 2011 - 2015
(4 years)

Qualifications

Google Certification On - The Fundamentals of Digital Marketing

Google Digital Workshop
2022
Certified by Google Digital garage On the vast topic -" The Fundamentals of digital marketing''. this certification covers all types of digital marketing. such as internet marketing, social media marketing, search engine marketing, image, content and video marketing etc. Archived vast knowledge of overall digital marketing techniques and skills.

CONTACT CENTER TRAINING

TIMES ASL CALL CENTER, BANGLADESH
2007
1. BASIC SKILLS ON CALL CENTER & CONTACT CENTER. 2. TRAINING ON INBOUND CUSTOMER SERVICE & OUTBOUND TELESALES. 3. CUSTOMER SERVICE AND STRESS MANAGEMENT.

Publications

Google Certification On - The Fundamentals of Digital Marketing

Google Digital Workshop
Certified by Google Digital garage On the vast topic -" The Fundamentals of digital marketing''. this certification covers all types of digital marketing. such as internet marketing, social media marketing, search engine marketing, image, content and video marketing etc. Archived vast knowledge of overall digital marketing techniques and skills.

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Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 86%
us_eng_1.png US English 1 82%
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