I have been working as a Travel Sales Agent in the US/AU/EU Market Since 2013 before that I was a VA for 3 years as a US-Based Luxury Travel company owner.
I can speak US English and Neutral English as well as I have to serve clients all almost over the world.
I have experience in working with people of all ages, all nationals who speak or understand English from Expert to beginner. As a Luxurious Air Travel Agent, I had the opportunity to work with from the Middle Eastern Sheikh to the Startup CEO, Movie & Sport's Superstar, Super Model, Doctor, Engineer, VA, PA, Politician almost all professionals.
With all these years of experience, I can provide solid performance with
1. SALES: I am highly trained to sell Expensive Air Tickets starting $3000 USD. I can provide you sales support for English speaking clients all over the world with a target-oriented competitive environment. I used to make 180 calls every day Mon-Fri.
2. Customer Support: I am a superstar at serving customers, I have made over thousands of referrals and return clients with my friends and helping attitude towards clients.
3. Chat Support: I super very fast replying to queries over chatting service I have used KAYAKO, FILEZILLA to support and picking clients to serve.
4. Team Management: I have been managing a team of 10 members oriented to Sell Our Luxurious Air Ticket at different parts of the world.
5. Email Handling: I am an expert at handling email and I prefer it for professional communication. I used to write more than 100 emails every day to communicate with clients.
I can write B2B, B2C emails and can reply super fast.
6. Handling Confidential Info: I am too professional this way, I had to deal with clients CC info with all details every day to charge clients for the ticket price and my client trusted me that way.
7. Virtual Assistant Support: I have 3 years Experience in this field. I can handle phone calls, Appointment Setting, Lead Generation, Bookkeeping, Data Mining, Data Scraping, etc.
My clients admire me for my quality as I am
Quick Learner: I have the practical knowledge on above all terms I have used. I am always thirsty to earn new knowledge.
Communicative: I believe communication is only one way to let clients know I got your back, don't you worry. I ask questions whenever needed, I can also say "NO" if I really don't know or can't do anything you ask. I am organized and report every day so you won't need to worry about what I have done today.
Self-motivated: I can work under low or no supervision as I am highly organized and focused on my responsibilities.
My only concern is to reduce my client's workload and give him some space so that he can go further and we both grow together.
If I had the opportunity to work with you; you will find me Dedicated, Professional, Flexible, Communicative, and honest with my deeds.