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$10 USD / hour
Flag of PHILIPPINES
makati city, philippines
$10 USD / hour
It's currently 4:45 PM here
Joined September 19, 2013
7 Recommendations

Vanessa J.

@sydneyjovita

4.9 (27 reviews)
6.1
6.1
81%
81%
$10 USD / hour
Flag of PHILIPPINES
makati city, philippines
$10 USD / hour
97%
Jobs Completed
100%
On Budget
100%
On Time
3%
Repeat Hire Rate

Left&Right Brain Thinker-Sales & Marketing Manager

Sr. Sales Virtual Executive Assistant with 4-year background in Business Process oriented Industry. Line of business includes, telemarketing, technical support service, customer support service, insurance processing, data entry and conversion services, bookkeeping and accounting and online researching, and form processing. Broad knowledge of Softwares/Applications include MS-Office, Internet Explorer, Outlook Express, Quick book, World ship etc. Technical skills for software include basic skills like designing flow chart and languages, ability to use markup languages like XML, knowledge in basic scripting languages like Java, knowledge in network protocol. Editing and website design. Softwares/Applications include MS-Office, Internet Explorer, Outlook Express, Quick book, World ship etc. Technical skills for software include basic skills like designing flow chart and languages. I specialize in providing excellent administrative work which includes email management, project management, calendar management, large & small business CRM software, data and file management, contact management and email marketing. Whether you are a starting small business or an established business striving to keep everything organized, my expertise and skills in handling admin support can help you achieve your goals. I believe that my extensive experience in working with multinational companies/employers, together with my skills and capabilities can ensure my employer that every task, whether big or small, is handled correctly and in a timely manner. Along with my technical and creative skills combined, my core proficiency lies in providing a wide range of services from writing to general administration. Service Description VIRTUAL ASSISTANCE - Task Delegation - Customer Service / Technical Support (Email, Chat and Voice) - Appointment Setting - Online Research - Data Mining and Information Collection - Accounting / Bookkeeping - Online Order Processing TRANSCRIPTION SERVICES - Voice Message Transcription - Audio Transcription - Data Entry / Typing Services INTERNET MARKETING - Social Bookmarking - Advertisement / Forum Posting - Blog Commenting ARTICLE WRITING - Technical / Creative Writing - Website Content - Translation - Copywriting - Search Engine Optimization - Newsletter WEB - Web design - graphic design - logo creation

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Portfolio

3893264
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3893264
3775655
3775650
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3775610

Reviews

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Showing 1 - 5 out of 27 reviews
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5.0
$2,063.27 USD
Vanessa is a great communicator, smart and intuitive. She is, dedicated, professional, extremely easy to work with and I look forward to hopefully hiring her again someday.
Telemarketing
Sales
Leads
Customer Service
Telephone Handling
A
Flag of Advance B.
@AdvanceBuildInc
•
6 years ago
5.0
$153.39 USD
Working with Vanessa is a very positive and productive experience. Her attention to detail and job focus allow me to expand my customer base. I have utilized Vanessa's communication and implementation practises and have seen positive results over the last year. She has been a tremendous asset toward achieving some of the important business goals I have put in place. I certainly recommend her to others who may be in that same situation. [21 May, 2018] Excellent work, I look forward to a good future with this freelancer!
Internet Marketing
Research
Virtual Assistant
Odd Jobs
Market Research
+1 more
M
Closed User
@MattWJackson
•
6 years ago

Experience

Personal/Executive Assistant

Keller Williams Realty
Sep 2013 - Jan 2014 (4 months, 1 day)
(4 months Project) Manages different accounts Organize calendar appointments and meetings Email correspondence to different clients Calling potential clients to set up an appointment and convey them to confirm Mls and craigslist posting/other websites. Manages social media accounts/sites

Virtual Executive Assistant to The Vice President

AUSX (American Property Partners)
Aug 2012 - Sep 2013 (1 year, 1 month)
Organize and maintain diaries and appointments; Preparing and handling correspondence, communication, and other business documents; Preparing and handling correspondence, communication, and other business documents; Manage travel and accommodation bookings; Typing of documents, and preparation of correspondence at times, whilst ensuring the correct formatting and appropriate templates are used; Management of executive schedules Updating and Designing website Data Input/Upd

Customer Service Specialist (Inbound/Outbound/Chat/Email/Customer Service Supervisor/Escalations)

Garrett and Talon Inc.
Jan 2011 - Jul 2012 (1 year, 6 months)
Answer phone calls for all Clients nationwide, resolving issues with regard to their order Act as live chat support and responding through email for any customer's concern Call potential customers to up sell and provide necessary info Customer Oriented Personality \ Receive inbound calls for customers inquiry Making outbound calls/and email and correspondence Ability to apply a logical problem solving approach to resolving customer Assure service standards are m

Education

Bachelor of Science in Nursing

Philippines 2006 - 2010
(4 years)

Qualifications

Certificate of Exemplary Service

Garrett and Talon Inc.
2012

Commendation: Excellent English Communication Skills

Garrett and Talon Inc.
2012

Highest GPA

Garrett and Talon Inc.
2011

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Certifications

numeracy_1.png Basic Numeracy 1 90%
preferredfreelancer-1.png Preferred Freelancer Program SLA 1 89%
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