I am a Senior Network Engineer & Administrator with 11+ year experience in design, setup, deployment, administration, maintenance, troubleshoot various SMB to Large IT Networks IT networks and provide Technical support from Level 1 to Level 4 to clients. I specialize in Microsoft Windows Domain-Exchange-Sharepoint-Project Server, proactive IT monitoring and maintenance solution, Desktop Support, database management, network security. Vast Knowledge and Experience in industry-specific hardware-software packages in construction, insurance, hospitality, marketing and accounting firms.
Excellent communication skills and exceptional client facing and problem solving skills with positive response.
Highly proficient in MS Office applications especially in Excel, Word, PowerPoint, Project and Access.
Expert in Service Level Agreements, Procedure Manuals, Contracts, Content writing and Copy-writing.