Reynante L.

I am a Customer Support veteran looking for a place where I can contribute my skills and experience. I have over 10 years of experience handling voice, email and chat support; as an agent and a supervisor. My experience has familiarized me with the use of Action Plan and Performance improvement strategies. I have also manage a web store in Amazon, eBay as well as handled stores created under Magento, Shopify and Volusion with technical knowledge on the entire process from uploading and creation of products to customer support as well as inventory management. My main field of expertise is General Customer Support for customers. Providing them with a consistent and excellent support experience which improves their relationship with my client