Pedro Salvador G. Profile

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5.0

(3 reviews)

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$25 USD / hour

porto,

portugal

$25 USD / hour

It's currently 7:36 AM here

Joined December 12, 2017

0 Recommendations

Pedro Salvador G.

@psalvadorgomes

5.0

(3 reviews)

2.4

100%

$25 USD / hour

porto,

portugal

$25 USD / hour

100%

Jobs Completed

100%

On Budget

100%

On Time

N/A

Repeat Hire Rate

IT Manager and Supporter / Consultant

Portuguese, 27 years old, +6 years experience. Giving full satisfied and customize service is my main goal. 24/7 hours live support (I work in any time zone) Technical support for life time. Long term relationship I am a highly motivated and experienced multilingual professional with a solid IT background and customer care experience. I have been working in IT and management area for more than 4 years. Working on different roles and new experiences, I managed to gain all the necessary skills to deliver a first class customer service individually, as a part of the team or leading various teams as a manager. I have a strong believing in the maxim of act not react, I am curious by nature combined with a will to learn and very friendly when dealing with both colleagues and customers.

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Reviews

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Showing 1 - 2 out of 2 reviews

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5.0

$100.00 USD

Trading Assistant (EU RESIDENT ONLY!)

He was a great help to me in the crypto trading. He's professional and knows what he does. Communication was great too. It was a pleasure working with him. [17 January, 2018] Pedro was honest, diligent, on time. Knows what he's doing!

English (UK) Translator

English (US) Translator

markito89

@markito89

•

6 years ago

5.0

$55.00 USD

Website e-commerce creation

Pedro is one of the best freelancers here. I will hire him in the near future again.

Ivan G.

@ivangeorgievfr

•

6 years ago

Experience

EDP-Energias de Portugal

Nov 2016 - Present

Monitoring and troubleshooting of infrastructures, Applications and Networks. Opening and follow up of critical events inside the EDP universe (Service Now is the major tool). Creation and update of technical and corporate reports. Participation and support with internal and external technical teams. Analysis of graphics in several platforms (including IBM, Oracle, SAP, Jazz and Microsoft Office/Cloud).

Freelancer

Jan 2009 - Present

Digital Consultant (small ~ medium companies), Web Designer and creating Online Store (E-Commerce). ▪ Had a high number of clients that I have worked in several areas ▪ Make my own Marking image and publicity ▪ Resolved customer issues via telephone, email, Chat or meeting ▪ Troubleshooting and follow-up for the reported incidents by clients with Maintenance contracts ▪ Created web sites and online stores for varied areas (healthy, beauty, medicine, many others)

Galileu

Mar 2016 - Oct 2016 (7 months, 1 day)

Deliver IT support for all the school needs (11 room classes and 4 technical rooms). Maintaining and completing Project Key Performance Indicators. Providing management and guidance to all school staff. Working with statistics, analyzing results and finding solutions to improve overall school courses performance. Processing customer inquiries and resolving customer issues via telephone, email and in person. Management and maintenance of main server (Microsoft Server).