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$5 USD / hour
Flag of INDIA
trivandrum, india
$5 USD / hour
It's currently 1:29 PM here
Joined November 5, 2014
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Muralidharan K.

@muralidkris

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$5 USD / hour
Flag of INDIA
trivandrum, india
$5 USD / hour
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I have been in the field of ITES involving Typesetting to BPO with a PMP certification

I am a certified PMP since 2006 and started my career in the field of DTP/Typesetting and moved onto ITES/BPO. Quick learner and always strive to improvise processes to make them more efficient. Quick proficient in the use of different applications of MS Office, especially, Excel , Word, Projects etc and also developed routines to convert data from one format to another format.

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Experience

Operations Account Manager

RR Donnelley
Oct 1997 - Oct 2016 (19 years)
I started my tenure in RRD as a Production Officer, in charge of a shift consisting of BPO agents, QCs and Supervisors. I went on to qualify as a PMP and became part of the Project Management team. I have transitioned many processes involving CRM for many organisations in the UK

Works Manager

Macmillan India Ltd - Typesetting Division
Sep 1994 - Jun 1997 (2 years, 9 months)
I was heading a team of agents involved in pagination work, using Tex/LaTex, for various scientific publishers and was also handling the servers and sorting out all technical issues in the various processes

R & D Officer

Pure Tech Corporation (Now SPI
Nov 1991 - Aug 1994 (2 years, 9 months)
I joined the organisation as a pagination operator using Ventura Publisher and went on to become R & D Officer due to the roles I was playing in the company. I had developed software routines to convert data from one format to another and handled a SGML data capture project by developing a BASIC program to check the structure of the files as we did not have a Parser those days to validate the structure of instance file.

Education

B.Sc.

University of Madras, India 1983 - 1986
(3 years)

Qualifications

PMP

PMI, USA
2006
Certified as a Project Management Professional (PMP) in Aug 2006 and have been practicing Project Management ever since.

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