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lapulapu city, philippines
It's currently 7:59 AM here
Joined March 25, 2024
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Michael T.
@MichaelVTan0523
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lapulapu city, philippines
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Information Tech | Project Management | Data Entry
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Experience
Senior Supervisor IT Service Desk
Nov 2013 - Present
Manage routine tasks with oversight, lead your team using set guidelines, and improve production processes. Maintain schedules, analyze performance, coordinate technical activities, monitor workloads, handle financial tracking, liaise with external parties, support disaster recovery efforts, provide technical assistance, and serve as the main contact for operational matters.
Production Control Lead
May 2009 - Nov 2013 (4 years, 6 months)
This role assesses computing needs and sets priorities, schedules and oversees jobs, ensures timely and accurate completion, and analyzes workflows and deadlines. It will verify data accuracy, manage workloads, resolve processing issues, and ensure hardware readiness. Additionally, also handle operational tasks like backups, control documents, distribute reports, and maintain logs.
Systems and Network Administrator
Sep 2008 - Oct 2009 (1 year, 1 month)
The Systems Administrator manages and maintains the company’s servers, databases, and overall network. This role involves overseeing essential systems like domain and exchange servers, ensuring secure internal and external connections handling the setup and upkeep of the network infrastructure, including cables and communication devices.
Education
Bachelor of Science in Computer Engineering
(6 years)
Qualifications
Trailblazers - Company Top Talent for 3 Consecutive Years
Conduent Business Services Inc.
2020
Awarded to an individual who’ve made great contributions to the company and who has always exceeded expectations on their job functions.
Company Top Talent from year 2020, 2021, 2022
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