Ledi Rose Janiza V.

I worked as a Transaction Processing Representative for more than 5 years in one of the Top BPO Industries in the Philippines. Here are my Job Roles: √ Data Analyst - Perform data entry and research in various systems and tracking tools. √ Subject Matter Expert - Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. -Assess and resolve non-standard and standard issues or problems. -Seek advice and escalate issues when faced with tasks/problems outside the scope of the work. I just graduated from an Online Academy for Virtual Assistants where I learned the necessary tools and skills needed to help grow your business. - Social Media Marketing/Management - Email Marketing/Management - Basic Graphic Designs - Lead Generation - Appointment Setting - Customer Support - Mailchimp - Other Admin Tasks and Data Entry works My main goal is to help take your business to the next level by providing professional service in Administrative and Social Media Management to a high quality to make save your time, money and space for your company. I am reliable, goal-oriented and passionate about learning new skills. I also have a strong problem-solving skills and ability to be resourceful and I always maximized my tools and resources to look for answers before asking questions.