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Project for Latisha C. -- 10
Customer Service / Payment Processor / Technical SupportNov 2015
Citi Present and Pay - Customer Service / Payment Processor January 2017 - PRESENT ● Take payment information. ● Redirect problems to appropriate resource. [login to view URL] - Customer Service Support (Seasonal Position) November 2016 - January 2017 ● Resolve customer complaints via phone. Pearson Education - Technical Support (Seasonal Position) November 2015 – January 2016 ● Deliver service and support to end-users using and phone, e-mail and chat.
Junior AccountantMay 2015 - Jun 2015 (1 month)
● Post journal entries. ● Update financial data in databases. ● Assist with the preparation of financial statements .
Accounts Payable SpecialistMar 2013 - Jan 2014 (10 months)
Temporary – Full time Position ● Process invoices in Navision, high volume processing. ● Three-way matching, detailed oriented serial number matching, heavy vendor account clean-up as well as consolidation of accounts. ● Set up, change, transfer or cancel vendor accounts.. ● Make month end adjustments and assist with closing activities. ● Review and approve expense reports per company policies weekly. ● Heavy vendor account clean-up as well as consolidation of accounts
Accounts Payable CoordinatorDec 2012 - Feb 2013 (2 months)
Temporary Position through Snelling Personnel of Summit ● Code invoices with proper GL accounts to reflect accuracy on accounts payable reports. ● Enter invoices to ensure proper timely payment to vendors and maintain credit worthiness. ● Run payables aging report to ensure vendor is being paid on the next check run as per due date.
Accounts Payable CoordinatorJul 2011 - May 2012 (10 months)
Temporary Position through Spectrum Staffing Services ● High volume invoice processing. ● Reviewed all expenses for savings opportunities, communicated with vendors regarding errors on invoices. ● Maintained records of vendors. ● Assisted the accounts payable supervisor with any projects within the department, ie. auditing. ● Responded to vendors via phone or email on the status of payment. ● Communicated with sales team monthly ensure proper allocation of expenses.
Legal Secretary/AdministratorJul 2008 - Apr 2011 (2 years)
● Act as liaison between attorney and clients. ● Responsible for: preparation of legal documentation, preparation of correspondence, proofreading of legal briefs, phones, and heavy filing. ● Schedule client appointments and maintain busy attorney calendar. ● Gained knowledge of RSDI/SSI, unemployment, and workers compensation law. ● Research factual and legal issues. ● Maintain complex dockets and files, both manually and electronically. ● Bill clients in a timely manner.
B.A. Economics and Political Science2003 - 2007 (4 years)
Excel Ceritification (2017)CPD Certificantion
Certification in Pivot Tables
US English Level 187%
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