Profile image of jonna88
Member since March 31, 2017
7 Recommendations


Online Offline
You can call me Jenna, a soft-spoken and kind-hearted person from the Philippines who works individually as a Virtual Assistant. I've worked with several clients worldwide and have done a different type of jobs online such as Data Entry, Research, Web Scrape, Telemarketing, Appointment Setting, Customer Service/Support, Email/Chat Support, WordPress Design, 3dcart, WooCommerce setup and uploading products into Etsy/eBay/Amazon/Shopify. I have knowledge in using Microsoft Office programs, Google Docs/Spreadsheets, PDF, Dropbox, etc. In addition, I have a good typing skill (45 wpm) and always cross-verifying each data that needs to enter into a database. It’s really important to me as inaccurate data can lead to wrong information and erroneous reports. I am a hard worker, honest, very dedicated to my job and provide 100% quality services. I am always online 9am to 5pm EST. I can work Monday to Friday and can work on weekends too if required. Thank you for visiting my profile! :)
$6 USD/hr
80 reviews
  • 95%Jobs Completed
  • 93%On Budget
  • 94%On Time
  • 13%Repeat Hire Rate


Recent Reviews

  • image of Moffat M. Find me website links. -- 2 $5.00 USD

    “Fast, efficient and effective freelancer. I like her work.”

  • image of Moffat M. Project 19287543 has been deleted $4.00 USD

    “Nice and disciplined freelancer, I recommend her or further works in regards to her expertise.”

  • image of Aj H. Appointment Setting Using Social Media $466.19 USD

    “I have hired hundreds of Freelancers on this site and never had an issue. This hire started out slow and sent a few messages per day. We moved our tech to AWS and had some issues so we out of kindness paid her for a week of work she didn't work. After the craziness of the tech move and finally able to audit her work I was shocked to see very little output. She had days she worked great and then days it was worthless. I elected to not pay the open inovice as the work product didn't support the pay per hour. She became confrontational on blog sites and attempted to trash me by conversing with my ex-wife back and forth. Not a professional and I wouldn't trust this little girl with a login to your bathroom. [12 December, 2018] Great member of our team!”

  • image of Mitch W. telemarketing $89.06 USD


  • image of Sam S. Project for Jonalyn F. $258.00 AUD

    “Excellent work, very professional, would hire again [11 February, 2019] Great work and communication. Will continue working with her.”

  • image of Canada R. Project for Jonalyn F. $2256.82 CAD

    “Jonalyn is literally THE BEST Freelancer I've ever hired. She's incredible at communicating and her English skills are fantastic. If you're looking to hire someone don't look twice. I'm certainly rehiring her for future projects.”


Account Specialist

Apr 2017 - Oct 2018 (1 year)

Following up with Card Application, processing fees.

Virtual Assistant

Apr 2017 - Mar 2018 (11 months)

Taking live chat and respond to emails. Processing orders, payments and resolve issues about the customer's booking.

Account Specialist

Mar 2017 - Oct 2018 (1 year)

Removing unworthy images.

Customer Service Specialist

Mar 2017 - Feb 2018 (11 months)

Answering concerns/issues via eBay and email.

Customer Service Specialist

Mar 2017 - Feb 2018 (11 months)

Working as a customer service specialist, handling ebay orders, customer's issues.

Database Specialist

Nov 2015

I am working as part time in this company, managing complainant and plaintiff information.

Live Chat/Email Support Representative

Jul 2015 - Mar 2017 (1 year)

I am answering live chat and respond to emails, researching required information using available resources, managing and resolving customer complaints, providing customers with product and service information and processing orders and resolve issues according to procedure.

Administrative Assistant

Jun 2012 - Jun 2015 (3 years)

I am entering data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents, maintaining data entry requirements by following data program techniques and procedures, verifying entered data by reviewing, correcting, deleting, or re entering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.

Administrative Staff

May 2009 - May 2012 (3 years)

I perform many different administrative tasks such as word processing, filling out paperwork, and maintaining records and files. I am responsible for storing and filing completed information and maintaining records of work tasks and completed documents.


Information Technology

2004 - 2008 (4 years)


  • Preferred Freelancer Program SLA
  • US English Level 1


  • Facebook Connected
  • Preferred Freelancer
  • Payment Verified
  • Phone Verified
  • Identity Verified
  • Email Verified

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