Profile image of joanamarie28
Flag of Philippines Angeles City, Philippines
Member since February 11, 2017
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A dedicated one with a very keen eye for details. I work hard and follow instructions work experiences includes Lead Generation, Customer Support, Content Writing and Human Resources.
$10 USD/hr
2 reviews
  • 100%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 50%Repeat Hire Rate


Recent Reviews


Content/Blog Writer

Mar 2017 - Feb 2016 (1 month)

I make blog posts and content articles

Customer Service Executive

Jul 2015 - Jun 2016 (11 months)

Tasks includes:  Ensure that customer's general inquiry are being taken care off via Calls, emails and chat  Making sure that customers are being notified if there's a problem regarding the order  Making sure that cancellation request are properly done  Making sure that refund request is logged in the Refunds registry  Sending inquiries to warehouse team for order status  Sending inquiries for refund requests status  Suggest solutions when a product malfunctions.

Human Resource Officer

Jun 2012 - Feb 2015 (2 years)

Tasks includes:  Filing of Applicants Resume  Interview of Applicants  Scheduling of Applicants training  Orients newly hired employees with company rules and or policies  Monitoring of Agent’s attendance and performance  Implements all rules and regulations as well as new policies  Motivates all agents and ensures that all are treated fairly.  Responsible for organizing agent related events.


Bachelor's Degree in Nursing

2006 - 2010 (4 years)


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