Technology-savvy and accomplished professional with strong educational background and over five years of experience in overseeing network infrastructure and systems functionality within high-growth organizations. Adept at managing data backups, handling network technologies, and troubleshooting network resources to maximize system performance. Expert in managing installations, upgrades, and configurations of hardware and software, while executing policies and procedures. Capable of collating information, analyzing data, optimizing IT service management frameworks, and identifying robust solutions in accordance with goals, objectives, and needs of business environment. Proven aptitude to remain well-informed of technological advances in IT and investigate superior methods for integrating new technologies. Excellent communication, negotiation, and interpersonal skills; excel at working autonomously and in conjunction with teams.