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$10 USD / hour
Flag of PANAMA
santa elena, panama
$10 USD / hour
It's currently 12:35 PM here
Joined April 30, 2017
0 Recommendations

James M.

@jamesmoscovar

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$10 USD / hour
Flag of PANAMA
santa elena, panama
$10 USD / hour
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Senior Tech Support in HA, HE, Mobile & AC. (LG, Sears) Plane Tickets , Appointment & Hotel Booking

Hello There, My name is James, Haitian living in Panama for over 11 years... I'm not going talk jargon in order to impress... So, all I can say is; I've served customer for 6+ years now and I continue to serve because it's my passion, half of that period has been in the Home Appliance, Home Entertainment, Mobile Communications, AC... doing Troubleshooting over the phone to resolve my customers' problems using either, French, English & Spanish. Now as an independent, I want to make the next step and build a team of trusted and hard working people. Are you that person who's going to give me my 1st project here? I can provide a background check if necessary. If you're looking for more people, I can definitely help you build a team with highly qualified agents in customer relations so you can downsize your operation cost and keep your customers happy with low prices than ever... I can't wait to start working with you. Salut!

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Experience

Home Base Job

Grupo  Noa International
Oct 2016 - Present
Hotels Reservations (Grupo  Noa International )  (currently part time job) Consecutive Interpretation ( Lionbridge)  (past) Natural  Health Care Products , Great Virtual Works ( past)

Tech Support and Senior  Customer Adviser (French &  English)

Sitel
May 2015 - Sep 2016 (1 year, 4 months)
Installation Support For Home Appliances  Troubleshooting  For TVs, DVDs, Bluray, Cell Phones & Home Appliances  Appointment Booking  Sales

​Tech Support and Customer  Service ( English & Spanish)

EGs, Star Contact, NCO Group,  Or  Alorica.
Jan 2011 - Jun 2016 (5 years, 5 months)
Appointment Booking   Plane Ticket  Reservations  Cancellation Handling ​( Deal with Customers Either Via Phone or Email) Flight Information  Itinerary

Education

Agronegocios

Universidad de Panamá, Panama 2009 - 2012
(3 years)

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