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$2 USD / hour
Flag of PHILIPPINES
mandaluyong city, philippines
$2 USD / hour
It's currently 4:13 PM here
Joined July 24, 2014
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Rs D.

@deperaltars

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$2 USD / hour
Flag of PHILIPPINES
mandaluyong city, philippines
$2 USD / hour
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Data Encoder | CSR/TSR | Multi | Flexible

"You are wise when you know the limits of your wisdom" Hi there, Im RS De Peralta. Let's start to help, learn and explore more. I have been working as a freelance Encoder, Data Entry, Content Writing, Customer Service, Technical Support, Content Writer for many years and for many employers worldwide. I have successfully completed large projects in the areas of my expertise and field of study. I graduated in Computer College specialized in Programming and Database Management System. I have also experience working in worlds largest companies such as Teleperformance, Transcom Worldwide, Concentrix and Epson Corporation. I would be happy if I am hired by you as I can prove my skill and bring the similar results for your project also.

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Experience

Technical Support Representative

Teleperformance
Dec 2019 - Jan 2021 (1 year, 1 month)
Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation. Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary. Maintain detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions.

Customer Service Representative

Transcom Worldwide Inc.
Nov 2018 - May 2019 (6 months, 2 days)
Manage large amounts of inbound and outbound calls in a timely manner Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way

Customer Service Representative

Concentrix
Oct 2017 - Mar 2018 (5 months, 1 day)
Manage large amounts of inbound and outbound calls in a timely manner Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way

Education

Macro Computer College - Data Entry/Programming/Database Management System

College of the Republic, Philippines 2002 - 2004
(2 years)

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