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$8 USD / hour
Flag of PHILIPPINES
$8 USD / hour
It's currently 2:45 PM here
Joined October 5, 2016
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Cris G.

@crisdionson

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$8 USD / hour
Flag of PHILIPPINES
$8 USD / hour
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VA I CSR I Medical & GI Claims Specialist

I am experienced in providing world-class Customer Service and Executive Assistant support. I have over six years of customer service support in Singapore, Australia and the United States giving different kinds of customer support ( e.g. retention, insurance claims & benefits, billing disputes & etc.). Later, I moved on to an Executive Assistant position for a startup company in my city which introduced me to many new things (e.g. management, legal matters, businesses & etc.), which broadened my horizon and opportunities. I am eager to learn new things, reliable, hardworking and goal-oriented. I am skilled in communicating with clients over the phone and email. I meet deadlines and don’t make promises I can’t keep. I look forward to working with you in providing varieties of knowledge, experience and anything else you may need help with.

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Experience

Virtual Executive Support

General Insurance Broker Singapore
Mar 2020 - Nov 2022 (2 years, 8 months)
Worked for a General Insurance Broker in Singapore. Job Scope: 1. Answer queries to Personal and Employee insurance benefits and claims (life, personal accident, medical, travel and int'l plans) 2. Process P&C applications through the insurers' portal. 3. Attends insurers' training e.g., new plans, new coverage/premium & etc. 4. Perform Renewal & Marketing—present side-by-side comparisons for clients. 5. Creates and updates the company's standard operating procedure and trains new hires.

Virtual Property and Facebook Manager

ThinkCozy Executive Accommodation
May 2020 - Feb 2021 (9 months, 1 day)
ThinkCozy Executive Accommodation is an Australian rental business. Job Scope: 1. Process onboarding and off-boarding of renters. These include screening the prospective renter's ability to pay weekly rentals. 2. Advertise rooms available through Facebook, Gumtree, and Flatmates and respond to queries through these flat forms. 3. Researching rental houses for renovations.

Executive Virtual Assistant and Office Manager

Outsource Digital
Jun 2018 - Mar 2020 (1 year, 9 months)
Outsource.Digital is a start-up website development company based in the Philippines for AU and NZ clients. Job Scope: 1. Virtual Assistant - Managing schedules, arranging meetings, managing contact lists, handling emails, performing market research, identifying new business opportunities. 2. Office Manager - Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, and reviewing and approving supply requisitions.

Education

Bachelor of Science in Business Administration, major in Marketing Management

University of San Jose - Recoletos, Philippines 2022
(Less than a year)

Associate in Computer Technology

Asian College of Technology, Philippines 2010 - 2012
(2 years)

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