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caracas, venezuela
It's currently 7:28 PM here
Joined May 26, 2013
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Jose Alejandro G.
@cevjgo
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caracas, venezuela
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Telecommunications Engineering consultant
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Experience
IT OPERATIONS SPECIALIST
Jan 2009 - Present
● Conducted 15th implementation for different vendor TMN management system platform to supervise more than 1000 networks elements in CANTV. Major duties include the server’s implementation; supervise the software installation and established policy and procedures that significantly improved technical support.
● Executed acceptance test protocol to certify the fulfillment integration.
● Performed duties as second line of support.
Transmission support networks
Jan 2005 - Dec 2008 (3 years, 11 months)
Provided technical support to transmission technologies such as SDH, PDH, -DWDM, CWDM and Radio links from different vendors (Alcatel, Huawei, Ericsson, NEC).
● Supervise the implementation of different vendors for DWDM technology.
● Weaknesses detection and solution design for transport networks.
● Delivering of statistical charts of failures and root cause analysis.
Support Engineer
Mar 1997 - Mar 2005 (8 years)
Managed installation of 200 nodes of SDH technology, from STM-1 to STM-64 in CANTV, achieved highest levels of customer satisfaction based on timely implementation with minimal business disruption and highly responsive support.
Perform the acceptance test protocol
Implemented different showcases telecom products, like LMDS to Telefonica, Tigris router and EDA ADSL equipment.
Handling queries and regional emergencies 24x7, South and Central America.
Education
Telecom Specialist
(7 years)
System Engineer
(4 years)
Qualifications
MTCNA
Mikrotik Certification
2019
License MTCNA-1703NA829
Ericsson Telecom 1
Ericsson University
2001
E1 and E1
plus levels are targeted to those individuals responsible for installation and maintenance of equipment. The E1
certification level is the foundation for each of the certification tracks. The E1 level tests the competence in such areas as
basic knowledge about Ericsson datacom solutions, basic networking concepts, cabling and connectors for different
LAN/WAN interfaces, ESD protection, power supply and grounding.
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