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$6 USD / hour
Flag of KENYA
nairobi, kenya
$6 USD / hour
It's currently 5:31 AM here
Joined December 8, 2017
0 Recommendations

Faith M.

@bmuga

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$6 USD / hour
Flag of KENYA
nairobi, kenya
$6 USD / hour
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Data Entry Expert and Administrative Assistant

Self-motivated professional with 10 years of experience in providing administrative and personal support to executives, working in-office as well as through a remote location. My objective is to help my clients reach their goals and take their businesses to the next level, by utilizing my experience, computer literacy, proactive and organized approach, and ability to prioritize tasks. I hold a Bachelors in Business Management. I am proficient in English and Polish. I pride myself with strong communication and interpersonal skills, great attention to details, excellent organizational and problem solving skills, and the ability to work independently and efficiently. Some of my strongest skills are fast learning, and passion for expanding my knowledge and improving my skills. Areas of expertise: - Internet Research - Data Entry - Microsoft Word, - Excel, PowerPoint - Google Docs, Google Drive - E-mail and calendar management - Bill Payment - Travel Arrangements - Quick Typing

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Experience

complaints manager

East Africa Breweries Limited
Feb 2012 - Sep 2014 (2 years, 7 months)
In charge of the complaints that are being brought to the organization by the clients about our product I ensured effective communication and ensure all complaints are acknowledged in a timely manner and customers are kept information throughout the complaint process. I i managed the resolution of customer complaints within a given timescales I was be the first point of contact for all customer related issues .

Personal Assistant

Bank of Baroda
Oct 2008 - Dec 2012 (4 years, 2 months)
Follow up communication procedures guidelines and policies, Handle customer complaints proved appropriate solutions and alternatives within the time limits follow up to ensure resolution and keep records of customers visiting the bank. Process Customer Accounts, Act as the first contact for all clients and calls to the Managing Directors Office.

Customer Service Representative/Data Entry

PRICE COOPER WATERHOUSE
Mar 2004 - Aug 2007 (3 years, 5 months)
Being a research firm i interacted with most of the clients via email and Phone calls which i proved myself one of the best employee for the year 2004 in getting feedback.

Education

Bachelor's degree IN BUSINESS MANAGEMENT

University of Nairobi, Kenya 2012 - 2016
(4 years)

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