Skills like data entry , noc operator, excel, word , I have 7years experienced in noc operation which is including ( alarm monitoring, phone calls , emails, hourly reports, oss handling , tickets handling
I have 7years experience in noc(network operations centre) as I was worked as regional dispatcher , my job responsibilities are handling telecom site’s alarm monitoring through oss and ticketing system and assigning team to solve if any problems and solve the ticket with proper resolutions , meantime hourly reports to regional managers and supervisors, also handling emails and phone calls also part of my job.
Education
Diploma in electronics and communication engineering
Anna University, India 2009 - 2011
(2 years)
Qualifications
Diploma in electronics and communication engineering