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alexandria, egypt
It's currently 3:53 PM here
Joined June 24, 2017
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Ahmed M.
@Phantom3D
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alexandria, egypt
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Medical Interpreter
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Experience
English Arabic Interpreter
Dec 2019 - Present
I work as an English Arabic interpreter for a company that provides interpretation services for over 200 languages for the UK, US and Canada. I'm also a certified medical interpreter.
Telesales Agent
Oct 2019 - Dec 2019 (2 months, 1 day)
I worked as a telesales agent who assisted companies in the US booking hotel accommodations for their business needs.
Customer Service Representative
Nov 2018 - Jun 2019 (7 months, 1 day)
I've worked in Vodafone UK as a customer service representative and there I was trained for a full month on people skills, social skills, communication skills, character or personality traits, attitudes, career attributes, social intelligence and emotional intelligence quotients, among others, that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills.
Qualifications
Soft skills
Vodafone UK
2018
I've worked in Vodafone UK as a customer service representative and there I was trained for a full month on people skills, social skills, communication skills, character or personality traits, attitudes, career attributes, social intelligence and emotional intelligence quotients, among others, that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills.
Active listening
Teleperformance
2020
I've been trained and learned during my training to become a medical interpreter that we should learn how to gain active listening skills. Because for instance during consecutive interpreting, interpreters only speak after the original speaker stops talking. Many experienced clients understand the importance of using short and simple sentences and pausing so the interpreter can relay the information efficiently.
Global Essential Compliance and Security Policies (GECSP)
Teleperformance
2020
I've been trained for a whole month to become fully aware of the Global Essential Compliance and Security Policies (GECSP) in my company Teleperforamnce. And I'd like to provide a link that indicates the win of the "Coveted HPE-IAPP Privacy Innovation Award for the Privacy Operations Category":
https://www.businesswire.com/news/home/20171015005074/en/Teleperformance-Wins-Coveted-HPE-IAPP-Privacy-Innovation-Award
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