We're your smart choice for your near shore solution, to outsource the responsibility of some Business functions to an efficient and reliable source. The basic premise of business process outsourcing (BPO), is the focus on the core competency and to move the non-core business processes, to us allowing for optimal use of your time and resources. BPO has grown immensely in the last decade and the list of functions being outsourced has expanded from traditional call centers to include back-office or middle-office functions such as purchasing and disbursement, order entry, billing and collection, human resources administration, cash and investment management, database manipulation, and pay roll.
We will handle the following areas as your near shore solution.
Call Center - CRM - Outbound and Inbound
Contact Center incl. calls, e-mail, web, multi-media
BPO, Business Process Outsourcing
Back Office for data management and general communication