Mandarin Customer Service Executive - Bangsar
RM2475-4950 MYR
Paid on delivery
Position : Customer Service Executive
Basic Salary : RM2,400 – RM3,500
Shift Allowances : Up to RM500.00 (applicable for mid-night shift)
Transport Subsidy : Up to 80% from total fare charged only after 11 pm onwards
Working Location : Menara UOA, Bangsar
Working Days : 5 working days – public holiday & weekend included
(2 off days; rest day will fall on weekday)
Working hours : 3 shifts (monthly rotations) 24/7
• 7am – 4pm
• 2pm – 11pm
• 10pm – 7am
Benefits : EPF, Socso, Annual Leave, Medical leave, Medical Coverage and Insurance
Job Description
• Attending to inbound calls
• Manage and reply email chats, dealing with suppliers / merchant as well as travel customers
• Coordinate with booking and merchant management teams to check on status
• Resolve product / service problem by clarifying customers complaint
Project ID: #15281335