Mandarin Customer Service Executive - Bangsar

Closed Posted 6 years ago Paid on delivery
Closed Paid on delivery

Position : Customer Service Executive

Basic Salary : RM2,400 – RM3,500

Shift Allowances : Up to RM500.00 (applicable for mid-night shift)

Transport Subsidy : Up to 80% from total fare charged only after 11 pm onwards

Working Location : Menara UOA, Bangsar

Working Days : 5 working days – public holiday & weekend included

(2 off days; rest day will fall on weekday)

Working hours : 3 shifts (monthly rotations) 24/7

• 7am – 4pm

• 2pm – 11pm

• 10pm – 7am

Benefits : EPF, Socso, Annual Leave, Medical leave, Medical Coverage and Insurance

Job Description

• Attending to inbound calls

• Manage and reply email chats, dealing with suppliers / merchant as well as travel customers

• Coordinate with booking and merchant management teams to check on status

• Resolve product / service problem by clarifying customers complaint

CRM Telemarketing

Project ID: #15281335

About the project

3 proposals Remote project Active 6 years ago

3 freelancers are bidding on average RM4417 for this job

tarif2232

Sir/Madam, I am a Customer service expert. Please be kind enough to go through my profile. I will be available in KL in the next month. will join your team if you want me as eligible. Regards. Relevant Skills and Expe More

RM4125 MYR in 20 days
(1 Review)
2.5
king18yat

No advance payment is needed , Daily work updates and daily communication , 1 year support for updates of any nature In bid amount, I can provide website, android, ios application. Relevant Skills and Experience No a More

RM4125 MYR in 20 days
(0 Reviews)
0.0
lakeshark

A proposal has not yet been provided

RM5000 MYR in 10 days
(0 Reviews)
0.0