Hello,
My past position taught me the importance of clear communication and customer service. I received daily calls from customers and worked to assist them with their technical or service-related issues. I am organized and pay great attention to detail. I have excellent communication skills via any mode like Email, Chat, WhatsApp, Text, Calling, etc. Having 7+ years of experience as Customer Care Executive/Representative & Business Relationship Manager.
I was also responsible for answering calls, assessing customer needs, redirecting calls to the relevant department, answering customers via various modes, and ensuring they had a good customer experience. Have been interacting with customers like students, teachers, managers, professionals, businessmen, homemakers, etc.
I resolved customers’ problems, give sales pitches, and take accurate notes of conversations with customers.
I will look forward to hearing from you.
Sincerely,
Tanya
"Believe in Quality Work"