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SaaS Product Support -- 2

$25-50 USD / hour

Closed
Posted almost 4 years ago

$25-50 USD / hour

We are looking for a native Spanish speaker (preferably from Spain) to provide technical support to our small business users. Support will be required from 9am to 5pm local time in Spain and in Spanish. While the hours are from 9am to 5pm, the support person won't be expected to work the full 8 hours each day. You will likely have ~4 hours of work per day during these times. As a result, you can balance this work with another part time role if you like. The candidate will have some experience with cyber security products, ideally aimed at small to medium sized businesses and will also be near fluent in English to interact with our English speaking head office teams. The candidate should have an intermediate understanding of networking and system administration along with excellent customer support skills. You should be available from July 6th for a starting period of 3 months.
Project ID: 26321710

About the project

10 proposals
Remote project
Active 4 yrs ago

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10 freelancers are bidding on average $32 USD/hour for this job
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Dear Sir,   Our team has a huge experience in System Admin, Technical Support, Network Administration, Network Security, Network Engineering, System Analysis, as a result, we can successfully complete this project. Having the required skills, we will be glad to help you.   We have 20 years of strong experience in outsourced web development, software development, managed services, and we provide 24/7 technical support. As well as we guarantee Canadian quality.   Please, review our profile to find detailed information about our company and our portfolio. Feel free to contact us and discuss all the details. P.S. As you see from details of your profile, you located in UK (Great Britain). Be informed that our technical offices located in Ukraine i.e. you will be able work with our developers almost in same time zone. Best regards, Sales department Tangram Canada Inc.
$25 USD in 5 days
4.9 (163 reviews)
7.9
7.9
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Hello Andrew M., Please discuss with me more in details about your project (SaaS Product Support -- 2) so that we can help you get this project done. I'm an expert in Network Administration, Network Engineering, Network Security, System Admin, System Analysis, Technical Support, WordPress with 10 years and very much interested to work with you. I would love to collaborate with you for your project and want to create a strong business relationship with you. Depending on the functional aspect we can be able to quote you with the concrete budget and timeline. So, may I know when you will be online for more discussion? Awaiting to hear back from you soon. Best Regards,
$35 USD in 30 days
5.0 (10 reviews)
4.9
4.9
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Dear sir, I am HP Certified Computer Engineer. I have 13 Years Experience in IT sector. Currently working with Manage service software. Please assign me for this task. I can do your project within your expected time. Please just chat with me. Regards, Rabby
$38 USD in 40 days
5.0 (1 review)
0.3
0.3
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Hello, Please find my proposal here, I'm an IT Support Specialist Engineer with many experience on small, medium and global corporates environments, Im a Spanish native (Mexico) with a fluent english as well, with very good customer service Skills. I have background in IT management, in charge of global corporate support so that I'm able to support networking, system administration, active directory, security, Windows 7, Windows 10 and many others. I really understand the importance of a good customer service and my compromise is to provide quality services and guarantee client satisfaction. Feel free to contact me in case of any doubt, Im glad to assist.
$30 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have good experience analyzing, solving technical support queries, bridging the gap between dev and support teams. I have closely worked with the product and support teams.
$28 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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Native spanish with experience in technical support and with an english b2
$25 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED KINGDOM
London, United Kingdom
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Member since Jun 29, 2020

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