Remote Bilingual Spanish/English Customer Service Agent, Work at Home
$2-8 USD / hour
Call Center handles after hour phone calls, provides messaging and message dispatch services for Doctors, Lawyers, Funeral Homes, Plumbers and other professional service companies.
Bilingual Native/Advanced English & Spanish
Reliable Power & Internet / or Inverter with Batteries
Windows PC with Microsoft Remote Desktop
Available ethernet port on home router
IP Phone or USB headset
Availability is a must. Call Center is 24x7. Dependability & Reliability are a must.
8 hour shifts, 40 hour work week
Days 7am to 3pm, Evening 3pm to 11pm
Overnight/Grave 11pm to 7am
1 weekend shift per week ( Sat / Sun ) is a must.
Full Time & Part Time Available ( part time must work at least 3 days per week including 1 weekend shift )
Pay starts at $3.00 USD per hour!
Job Description:
Processing incoming calls for various businesses throughout the United States and the world. Full training is provided. This is not a selling or "outbound calling" position. The clients we serve include service businesses, whose personnel are in the field and away from their business phones; medical and veterinary offices that often receive emergency patient calls after normal business hours and businesses that simply do not require an in-house receptionist.
Basic Requirements:
-Natural ability to communicate efficiently and courteously
-Empathetic and personable; professional demeanor
-Typing speed at least 40WPM
-**Solid command of the English/Spanish language. Literate in the spoken and written word in both languages. This is a must, if you are not 100% fluent and capable of understanding basic medical terminology please do not apply.
QUALIFICATIONS:
Be courteous, polite, neat in appearance, and possess good personal hygiene.
Be able to handle a heavy workload, while under time pressures, without sensitivity to stress.
Have an above-average interest in working with people, telephone and computer systems.
Have a pleasant voice and personality.
Have a retentive memory.
Be dependable and cooperative.
Have good spelling ability.
Have good accuracy with numbers.
Be willing to work in a team environment, as well as independently.
Be able to successfully complete company evaluations involving spelling, coding, adding, subtracting, comprehension, grammar, and vocabulary.
Be available to work scheduled hours as posted with reliability and dependability.
Have an above-average skill in reasoning with and using oral and written language.
Be able to accurately reason with information derived from simple numbers.
Have the flexibility to react quickly and appropriately to challenging situations.
Be able to work overtime, if circumstances require.
Be able to work daylight hours as well as evenings, weekends, and holidays as required.
Be able to adapt to varied work situations.
Project ID: #20318253
About the project
12 freelancers are bidding on average $6/hour for this job
Hello, my name is Jennifer and I'm a bilingual lawyer and writer, my native language is spanish. I would be happy to help you, I'm working right now making transcriptions and translations for companies and people here More
I am specialize in marketing & design and excited for the opportunity to work with you in accomplishing your goals. We have developed thousands of campaigns and designs for clients all over the world. Rob H. could you More
i am a Native English speaker from Manchester living in Spain for over 5 years. i have a degree in customer relations and been working for a call agent company in Spain
Hola , buenas tardes. Mi nombre es Deward ,trngo 25 años Hablo inglés intermedio , español y portugués, tengo experiencia en call centers , actualmente trabajo en uno en el area de colecctions. Relevant Skills and E More
I Used to work for Dell technical support as an SME Relevant Skills and Experience Subject matter expert at Dell technical support
We are a call center with experienced bilingual agents (English and Spanish). We train our agents to be fully qualified to give the best customer service possible.
I have a vast experience in customer service, I have worked in Honduras as a dispatch agent and have done this with high success, As well as an agent in Brazil having to work with people over 100 countries. I am 100% a More
