I am an e-commerce and business consultant with twenty years of experience in the industry of online selling, Amazon Stores, customer experience, Order-Process-shipment-delivery refinement, growth management, leadership, and product development for small, medium and large communities of businesses.
Since 1996, I have strived to help clients develop the best e-commerce companies possible. I have been at the forefront of creating better customer experiences for online shoppers.
I enjoy helping clients with: Amazon stores, restructuring complete order processing, pick, pack, shipping procedures and systems. Procedures for processing online payments to service industry clients. A complete build of customer service departments and training, Project management takeover for e-commerce projects that had become too costly to complete.
Training entire departments in the latest technologies related to customer experience and fulfillment. Team building/leadership consulting. Systems for product testing and perishable product shipping.
I am also an accomplished writer for several industries and can help with your content and message.