A dynamic and result driven leader with 8.5 years of exposure to all aspects of retailing (online & offline) including buying, sourcing, category management, Private label development, operations, with an aim to drive incremental business growth.________________________________________
• Managing business on marketplace channels like Flip kart, snap deal , Pay tm, Rediff, Amazon & eBay, etc which includes product listing and cataloging, management of seller accounts, dealing with category managers, customer returns, designing promotional deals and offers, handling customer complaints, etc
• Build relations with new portals to increase online presence and sales.
• Developing E-Commerce strategy & roadmap
• Evaluation & selection of E-Commerce platform that meet client’s need.
• Working on digital marketing & social networking sites like Face book, LinkedIn and twitter etc.
• Responsible for making sales plan for Market place & creating the promotion and also deals with creating exclusive for few days.
• Continuous improvement in operational quality and high level of customer satisfaction