Business Analyst - (Bilingual Spanish REQUIRED)

Important: Must be fluent in Spanish (Oral and Written) Job Responsibilities * Define a project roadmap for your clients' initiatives * Consult on solution best practices and serve as a subject matter expert * Serve as the escalation point for the Project Manager on client communication and changes to scope * Leading business process discovery workshops * Taking complex client and solution concepts and articulating them to audiences of varying perception levels * Planning, managing, and performing application build, test, and deploy activities * Identifying and monitoring interdependencies between various program or project work streams * Creating project deliverables and standards (e.g., including process standards) * Planning and establishing after go-live activities including ongoing support Job Description * Experienced candidates must have 4+ years of experience working for a consulting firm or a professional services division of a software company in a business analyst / consulting role * Experienced candidates must have 2+ years of hands-on experience working on the CRM platform or ERP platforms and has depth on other CRM software packages (Microsoft CRM, Salesforce, Oracle On-Demand, Oracle Sales Cloud, Oracle Service Cloud, SugarCRM or similar.) * Excellent organizational, verbal, presentation/facilitation and written communication skills * Ability to work well with people including project stakeholders and project team members * Proactive desire to continue to broaden and deepen business and consulting skills * Ability to work both independently and within a team environment backed up by strong communication skills * Must have a proven track record meeting with senior management and executives as a subject matter expert * Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels * Strong presentation solution design skills are essential * Demonstrated years of consulting or equivalent experience