customer care professional

Closed Posted 3 years ago Paid on delivery
Closed Paid on delivery

A Gold Coast based company have an immediate requirement for a motivated Online Customer Support Officer to join their dedicated and professional team. This is a challenging and rewarding role for the right candidate who is reliable and has a can-do attitude. The role starts as a Permanent/Full Time position for the right candidate. You will be answering customer inquiries, identifying issues, and resolving customer concerns.

Your responsibilities in this position will include:

Interacting with customers by phone, email and live chat in a friendly, supportive and efficient way

Identifying and resolving issues

Resolving customer complaints

Understanding our product range and assisting in online sales

Assisting customers on how to assemble and to use their products correctly

Maximizing customer satisfaction and ensuring a quality experience

To be considered for this role you will demonstrate:

Superior literacy and verbal communication skills

A passion for delivering exceptional customer service

High level of attention to detail and accuracy

An engaging and friendly personality

Ability to understand a diverse products range

Analytical thinking and problem-solving skills

Ability to adhere to company policies and procedures

Proven capability to resolve customer issues

Ability to multi-task and work unsupervised

Work efficiently and effectively in a high volume fast-paced environment

Work with a sense of urgency and a commitment to quality

Research Writing Content Writing Article Writing Technical Writing Report Writing

Project ID: #25690444

About the project

16 proposals Remote project Active 3 years ago

16 freelancers are bidding on average $441 for this job

braincenter

Hello, Hope this message finds you well, I checked your details and I believe that my experience is what you are looking 4. I have been working on similar projects for the past eight years, and I have the essential sk More

$500 AUD in 7 days
(100 Reviews)
6.2
scotmark

Hi client, My skillset and expertise matches this task, and I therefore express my interest to help you handle your project; customer care professional. I am a dedicated and established PhD writer, with keen attention More

$270 AUD in 4 days
(38 Reviews)
4.6
errandssolution

Hi! I am skilled Business plan expert in english and literature with skills including Research Writing, Technical Writing, Article Writing, Report Writing and Content Writing. Please hire me direct to discuss more ab More

$555 AUD in 7 days
(7 Reviews)
4.2
Heketozhimo19

I have experience of 5 years in customer support, working on emails, chat and phone, (Multi-task). Your requirement exactly matches my skills. Reward me the job for best outcome.

$500 AUD in 7 days
(0 Reviews)
0.0
lokendarsingh199

Please I would like to attach my experiences and share with you please mail me if you want a experienced person for this Relevant Skills and Experience I have worked for online customer supports already with a 5 star More

$250 AUD in 10 days
(0 Reviews)
0.0
devina712

I have experience in dealing with customer queries through email chats . worked with Australian client and UK Clients. 4 years of experience in total.

$250 AUD in 10 days
(0 Reviews)
0.0
dxd2015

hi i'm interested in the job. i live in australia, and once lived in brisbane. i will be responsible for my work.

$500 AUD in 7 days
(0 Reviews)
0.0
Dharajeni

I already have a work experience as telecaller in Airtel office.. So u can believe me 100%in this job.. and I also running podcast( independent fm) with successful listeners.

$556 AUD in 10 days
(0 Reviews)
0.0
Folarbi00713

Hi, After reading through the requirement of the role, I'm glad to inform you that I am willing to be a part of the team. I am a Certified customer service professional with work experience in the customer . service t More

$500 AUD in 7 days
(0 Reviews)
0.0
alexamm21

Experienced in Customer Support over email and chats, both with B2B and B2C customers. I am a fast learner and I posses good customer service skills.

$750 AUD in 7 days
(0 Reviews)
0.0
kosiudeh

First off, I have the kind of personality you need for the job. I am amiable, easy-going, humorous, expressive, and above all, a people person. Second, I have an awesome command of the English language due to my legal More

$500 AUD in 7 days
(0 Reviews)
0.0
nathaboinself

hello i'm profesional can handle customer, i'm from national university in my country. I am a hardworking and discipline person. I have good time management, in which I am able to manage priorities. I am also reliable, More

$278 AUD in 7 days
(0 Reviews)
0.0
akshatsh9

I will work at 1000$ per month for 8 hours daily. Looking with long term commitment. Proficient with English. A useful human resource.

$500 AUD in 7 days
(0 Reviews)
0.0