I need all templates for All IT Infrastucture managed service reports & process

$30-250 USD

Closed

Posted

over 3 years ago

$30-250 USD

Paid on delivery

We are awarded new big project for IT Managed service so we urgent all managed service reports template & process and KPIs Reports Like : ➢ KPI Monitoring: ➢ SLA Reporting: ➢ Outages and Fault Reporting: ➢ Immediate Critical Incidence Reporting: ➢ System and Capacity Utilization: ➢ Issue Escalation: Service management processes include: - Incident Management - Problem Management - Change Management - Release management - Service Level Management - Capacity management - Availability Management Governance

Project Management

ITIL

Project ID: 28417002

About the project

4 proposals

Remote project

Active 3 yrs ago

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4 freelancers are bidding on average $389 USD for this job

@abmjamil23

Hello I am an experienced software engineer working for almost twenty years. my certifications are:- ITIL expert certified Prince2 practitioner certified Agile scrum Master certified COBIT 5 certified Prince2 Agile Practitioner (yet to result) I have also teaching experience over the last decade in IT sectors specially in ITIL methodology, agile method, devops and SAFe. I have professional certifications on ITIL Expert, Certified Agile Scrum Master, Prince2 Practitioner, TOGAF9.2, CDCS(Certified Data Center Specialist),CDCP(Certified Data Center Professional), Cobit 5 Foundation, CDFOM( Certified data facilities operations manager). I will provide you all the templates as I have gone through all phases of ITIL Lifecycles. With my experience I can assure you a great work. Waiting for your positive reply

$310 USD in 6 days