Find Jobs
Hire Freelancers

Debug Magento 2 Missing Order Information on Random Orders

£20-250 GBP

Cancelled
Posted over 5 years ago

£20-250 GBP

Paid on delivery
Hello, We require a Magento 2 expert to debug an issue we're having with the clients Magento 2 website. We hired some Freelancers from here to build the website, however it seems it has been left with some strange bugs which they cannot fix. The issue is randomly an order will come through which will have missing order information. This missing order information can include the following: - Missing billing address - Missing Shipping address - No carriage (shipping) paid - Order comes through with code within order confirmation - The website Is able to switch to Euros currency and also different countries (French / Italian / German) for some reason we have UK customers who say it automatically switches to ‘French’ and the order is processed in Euros and in French?! We have tested this a few times with no issues, our tests go through perfectly fine. It seems to be every order one in every 100 orders which have this issue. It could possibly be due to the device the user is visiting the website with, we do not know. We need someone to figure out why this is happening and to put a stop to this once and for all. We have a document with as many notes and orders with the issue on, including what users who experience the issue have noted. We also have a Staging website set up for testing. I have attached a screenshot of the order confirmation with the users details blanked out for privacy purposes. Please ensure all notes are read before bidding, only professionals need to bid and we will not take in to account silly expensive bids as we know how much this should cost. Thank you.
Project ID: 17660614

About the project

13 proposals
Remote project
Active 6 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
13 freelancers are bidding on average £199 GBP for this job
User Avatar
Hey There! I not only offer effective bug resolving services, but also better solutions to permanently get rid of this problem. End-to-end bug resolving services offered by me ensure a smooth functioning of an e-commerce store. I am competent and have effective solutions for any kind of technical impediments in an online store. Recently we have resolved the same problem for missing detail for our client, it is not random, it occurs at specific point, like specific product or specific area, it can be rectified once we test it. I have few queries related to your project description:- - Could you please provide me the existing website URL & Access? So that I can check whether the issues are with the codes or configuration, and can review your best. Bug resolving services offered include:- -Bug fixing in modules, extensions and plugins -Missing Order Info -Magento site speed issue -Correcting the source codes and PHP scripts -Correction of technical issues in both front-end and back-end -Magento themes and templates rectification -Bug fixing is Magento shopping cart applications -Protection of Magento site from SQL injections -Magento admin login problem solving A bug-free online store offers customers a seamless shopping experience and I make it possible for the clients to offer its customers the experience which is highly effective bug fixing services. Please initiate chat soon so that we can discuss the project in more details. Regards, Deepak
£200 GBP in 3 days
4.7 (88 reviews)
7.2
7.2
User Avatar
Hello I can handle this Magento 2 task. looking forward. Thanks
£244 GBP in 3 days
4.5 (197 reviews)
6.7
6.7
User Avatar
Hello Sir, We read your description We have lot of experience in this filed We can do that also If you want We are available for start work right now I am waiting your response. We have completed many great Project I want to complete that project for you I am 100% sure you will happy with our work. thank you We understand that your requirement and we can do that thankyou Regards Jawad Ahmed
£300 GBP in 7 days
4.9 (77 reviews)
6.4
6.4
User Avatar
Hello, I want check first . thanks ..................................................................................................................................................
£88 GBP in 3 days
5.0 (44 reviews)
6.0
6.0

About the client

Flag of UNITED KINGDOM
Harrogate, United Kingdom
5.0
65
Payment method verified
Member since Jun 2, 2011

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.