I need a solution:
1, We can create Service Workflows
2. Manage Service types and per type their attribute and form
3. Assign to people as per Attribute value
4. Maintain SLA by configuring workflow timer based email notification
5. Manage Organization and their users , with Organization self-service user and workflow mgmt
6. Responsive UI (good UX integration, we are in the process of making UX)
7. Everything managed with Audit control, activity stream(like linkedin, per org basis)
8. All audit and even preferably DB on any blockchain standards