Hi, I can begin right away today. I read your problem carefully and willing to help you out. My steps will be first to figure out if existing player can be fixed. If not, then other methods. Please answer following questions in order to rectify problem fast.
QUESTIONS
1 - What's URL of video page? I want to see it first to review video player.
2 - If current player doesn't work at all after trying fixes as well, Are you OK for its replacement with others?
Cheers,
- Zeeshan