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Customer service portal involving consultants, service providers, etc

$250-750 USD

Closed
Posted over 5 years ago

$250-750 USD

Paid on delivery
Our client is looking to build a portal to provide services to overseas customers in India. The overseas customer will contact their local consultant who intern will approach my client (Indian wholeseller). My client has alliance with many service providers. Based on the specific requirements provided by the local consultant of the overseas location, we will identify a suitable service provider and execute the service when the end customer arrives to India physically. Please see the attached flow diagram and steps. We may need a payment gateway also to receive the commission from the service provider to my Indian wholeseller and from there to pay to the overseas consultant after the service is executed. PLEASE QUOTE ONLY IF YOU HAVE DEVELOPED PORTALS OF THIS KIND PREVIOUSLY. PLEASE PROVIDE THE LINKS of your past project. YOU ARE FREE TO SUGGEST SUITABLE PLATFORM/TECHNOLOGY ETC.
Project ID: 18358886

About the project

13 proposals
Remote project
Active 5 yrs ago

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13 freelancers are bidding on average $1,177 USD for this job
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To develop the system for high network individual services website. The users of the system are: a. Overseas customers b. Local dealers c. Indian wholeseller d. Suppliers / Service providers Customer Interface: a. Visits the site and searches for a local dealer. b. View the local dealer details and contact them (submits enquiry form / call ) c. Receives service provider details to avail their service. Local Dealer: 1. Manage Customer Requirements: a. Sends the customer requirements and budget. b. View Reply from Indian Reseller. c. Updates Indian Reseller of Customer arrival and relevant details. d. Sends the Service provider details to customer. 2. Manage Commissions a. View commission payments from Indian wholeseller. b. Updates payment settings. 3. Manage profile: a. add/edit profile details. Indian Wholeseller Interface: 1. Manage Quotes: a. View list of quotes from suppliers b. Assign the job to suitable supplier. c. Once finalized, send information to Local agent in country. 2. Manage Suppliers: a. Add new suppliers b. Edit / Delete supplier details. c. Manages commission agreements. 3. Manage Payments: a. Send commission payments to Local Dealers b. View commission history. Superadmin dashboard: a. Manages the site content and pages b. Manages Local Dealers in the system. Questions: Does the site requires a superadmin dashboard? Thx g
$4,444 USD in 70 days
4.8 (747 reviews)
9.2
9.2
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Hello Mate, "Greetings from Imperial Softech!" -> We are Strongly Confident About your Requirement! As per our understanding, the website will have 4 stakeholders:- == 1. customer -Sign Up/In -Manage Profile -Search for Local Dealer -Listing -View details -Contact Dealer -Chat with dealer -Submit the Requirement and budget -My Jobs -Transaction -Notification -Sign Out 2. Dealer -Sign Up/In -Manage Profile -Chat with Customer -Analyze the Requirement -Search for the Supplier -Contact and finalize the deal -Request for the Quote -Submit the Quote to Customer -Finalize the deal -Get your Commission -Transactions -Notification -Sign Out 3. Wholeseller -Sign Up/In -Manage Profile -Receive the RFQ -Analyze the Requirement and submit the Quote -Get the Contract -Complete the Contract -Get paid -My orders -Transaction -Notification -Sign Out 4. Admin -Manage everything! -> Please correct us if we are wrong! as there are many things which need to add and discuss so please come forward for the discussion! Let us know:- == -What is your revenue model? Subscription or Commission? -Do you want the Escrow system? -How the Deal is gonna fix? are there any Terms and conditions? -Once Customer find the Dealer he can switch to other Dealers and wholesaler? -What will be the criteria for the Wholesaler selection? We will prefer the following technology: Framework: PHP, Laravel >> Given Price is "BallPark" Looking Forward to working with you! Thanks, Paras Kale, Imperial Softech
$3,888 USD in 45 days
5.0 (13 reviews)
5.8
5.8
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hi, I Would love to work on this project togetrher, Let s connect on chat and work discuss in detail about your requriemetn and i will share my same type of portfolio. Thanks
$500 USD in 10 days
4.5 (49 reviews)
5.2
5.2
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Hi, I have gone through your project details and I am so much interested to work with this project. Already I have developed this type of site. I will send portfolio on request. I can give you more suggestions regarding this project. I will wait for your reply. Regards, Suman
$600 USD in 22 days
4.4 (8 reviews)
4.6
4.6
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Hi Hope you are doing well, I have read your post and project requirement, we can fulfill it with cost-effective manner, quality work and on time delivery. We are IT professionals of a 20+ team to manage Web Application, Mobile Application and Enterprises Solution, My Company Domaxy Info soft Pvt. Ltd. delivers quality work with Creativity and incredibility. We are Delhi NCR based organization and we ensure that your satisfaction is the priority of us. We are providing service more than 5 years as Web development and mobile development company, we are having more than 50+ Active Client across the globe with 100 + project delivered successfully. Let’s connect on chat and discuss it on further
$516 USD in 10 days
4.3 (15 reviews)
4.5
4.5
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Hi There, I am Vikas Software Developer with 8+ years experience. (New on Freelancer.com). I read all your requirements and I am confident enough that I can develop your portal. You can check my profile for my work. I will happy with work with you. Let's chat to discuss your project more in details. Thank you.
$666 USD in 25 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of INDIA
Hyderabad, India
5.0
1
Payment method verified
Member since May 7, 2013

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