Leading international market research agency requires a freelance English speaking phone support agent to work from home, calling potential survey respondents.
Job description:
* call potential survey respondents from home to obtain their contact details or to follow up on their participation
* follow up on all initial contacts
* table entry of all obtained information and reactions
* interact with market research team for briefing and feedback
* calls must be made between 9am to 6pm from Monday to Friday in the country respective time zone, e.g. Europe, Asia, Australia, Africa or America
* payment will be based on hourly rate
Qualifications:
* call centre experience
* experience in market research, marketing or data base administration
* excellent techniques and abilities to obtain required information on the phone
* ability to apply appropriate actions to effectively control a telephone call
* ability to use the most appropriate way to communicate with different behaviour types on the telephone
* use questioning and listening skills that support effective telephone communication
* understand the impact of attitude in handling calls professionally
* outstanding communication skills, persuasiveness, adaptability, initiative, judgement, voice skills, tenaciousness, resilience, negotiation skills, work under pressure, high energy level, data entry skills
* have computer, microphone, headphones and an internet connection at home
Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing experience working in B2B and B2C projects from US, UK, Canada and Australia. I am fully dedicated, hard working and goal oriented person. In addition, I use a stable 3 mbps wired internet connection, a USB headset and I have a quiet work place.
Lastly, I have 40 hours per week available at any time zone and I would love to offer you my services. Please feel free to contact me at your convenience. Thank you.
I have 10 years of experience as a telemarketing agent ! I have everything setup(Voip, dedicated internet,USB headset)
Please let me know and we can discuss in more detail
Regards
Kash
We can help you with best customer support service.
Votiko is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support.
At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest.
Votiko provides the range of services:
Outbound call Center Services
The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions.
- B2B & B2C Lead Generation Services
- Telemarketing Services
- Market Research & Surveys
- Collection Services Inbound Call Center Services
Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue.
- Inbound Sales Services
- Interactive Voice Response (IVR Services)
- Enquiry Handling Services
- Help Desk & Technical Support Services
Whichever you choose, we will do our best!
Glad to meet you at Freelance.
Votiko team
I am professional with 6yrs of experience research and telemarketing.
In past I have conducted multiple research for various project.
I can assure smooth and timely completion of given task.
Would await your reply!
Regards,
Karan
I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In terms of technical experience, it is Tier 3 ATT ConnecTech support. This is a level of support nobody in technical backgrounds provides these days. Besides that, notably I have also worked with sales processes. In both of these ATT processes, I have been a process trainer and a voice and accent trainer. With the best agent and trainer awards, I have also gone through two different training certification programs, which means I'm the best at what I do - Customer Service!!
Introducing myself, my name is MOHAMED FAWZI ABDULHAMEID GHUNEIM; I am a twenty-five years old Libyan graduated engineer holding a bachelor of science in Electrical and Electronic Engineering -Telecommunications-from Faculty of Engineering, Electrical and Electronic Department in University of Benghazi, Benghazi, Libya. I am a senior telecommunications engineer with more than 3 years working experience; I am holding the position of GBSS wireless engineer in the biggest and first mobile operator in Libya named ALMADAR ALJADID.
Dear Employer,
I have more than 6 years of work experience in, Data Entry, Order Management, Web chat, Book keeping services and email management services.
My typing speed is 30 wpm with 100% accuracy.
I can use SAP, CRM and ERP software efficiently as per the requirement. My work experience belongs to International firms like
1. Airtel Telecommunication
2. WNS Global Services (British Airways Order Processing)
3. Steria (UK Accounts Payable and receivable)
4. Ferrero (Italy Order Management)
Thank You
Najed Shaikh
A professional with total experience of 7.5yrs in BPO & KPO Industry. I’m Expertise in File Conversions of any format, I can execute things even faster and error free because I do the same works day in and day out and maintain time lines. Once assigned any project you are in safe hands. I'm the one who achieved much recognition from local vendors. Hope you believe in my services and expecting good projects from you.
Skills: Customer Service, Customer Support, Sales, US Healthcare Medical Billing AR, Data Entry, Advertising, Bulk Marketing, Classifieds Posting, Internet Marketing, Marketing
Credentials:
1. Trust
2. Honesty
3. Disciplined
4. Workaholics
5. Time Bounded
6. Long Term Association
7. Goal Oriented
8. Aims Bulls Eye
9. Market Credibility &
10. Potential Team
Thanking You
Syeda Farheen.
HI Dear,
I think I am a good fit for this job because I have all the qualities that you are looking for. Experience is the golden factor in this project where you find in me at least 3+ years of working experiences over all the factors in your project.
I adapt very well to working environments with an accelerated dynamic and I have the ability to listen or solve the problems and contact of each client. My good presence and diction are my best tools to represent the company in the best way.
I consider my self a fast learner and a team player.
I am a hardworking and an efficient individual, who has been in the BPO industry for 3 years already. I also had dealt with Australian and US customers, first purely as a customer service representative then most recently as a sales specialist in a budget airline account.
Most of the times I am hired as a phone support and was also trained as LiveChat support when I was retained once as a Team Leader Apprentice for a US seasonal account. I also worked as a sales specialist for an Australian Airline Reservations Account. I started working from home since last year as an outbound sales representative.
I love challenges at work and I also work hard for career growth. I am good in making my team work and in the same time hitting metrics set by clients. I am looking forward to work in a company where a person experienced in customer service is needed.
Hello there!
I'm experienced and I have a team of professionals. I'm available to start asap.
Looking forward to a positive response from you.
Thank you.
Currently working for an American outsourcing company which is dealing with American doctors. I am currently engaged with the doctors to provide them assistance in medical billing and payments.