Hi there,
I'm Ace and I would love to apply for the vacant job post. Here is a quick introduction of my work experience, skills and tools familiarity.
- 1 year work from home customer service associate
* Chat and email support
* E-commerce
- 5 years customer service representative
* handled more than 5 different accounts under these categories
* Transportation, telco, cable, internet, phone, food, delivery, online stores
- 1 year Quality Analyst
* Email, chat and voice accounts.
* Transportation
* tracking product
- 4 years English Teacher
* Online
* In-house
* Private tutor
Skills
* Critical Thinker
* Able to work under pressure
* Punctual
* Motivated
* Able to multi task
* Flexible
* Team player
I am familiar with ZENDESK, NETSUITE, MAGENTO, FedEx/USPS/ Canadapost post, SOCIAL ANNEX, BLISS, ORACLE, HAPPYFOX, SLACK, Maestro, Talkdesk, Zoom, Google