Phone / Live Chat Customer Service Rep (LONG TERM WORK + GROWTH OPPORTUNITY)
$2-8 USD / hour
Hello, I need a customer service agent for [login to view URL]
The pay is $3 per hour with opportunity to grow to customer service manager for higher pay.
Who is the best person for this job?
1. Good english skills (written and spoken)
2. Knowledge of weed/cannabis (we can teach you as well)
3. Friendly personality and patient
4. Someone that can train and manage other employees
Here are the job responsibilities:
1. Answer customer service issues through our customer service portal
2. Answer incoming phone calls
3. Call back missed phone calls
4. Fix order/shipping issues in shopify & our backend software
5. Communicate with our shipping manager to fix issues
6. Check customer reviews and reach out to customers to fix their concerns
Daily Expectations & growth:
1. Daily zoom call with myself for the first 2-4 weeks, where we audit your customer service performance until you are 100% proficient in the customer service position
2. If we find that your service has been adequate, we can give you more responsibilities and discuss pay $$ increase.
3. When we hire more customer service reps, you will be managing them, running daily zoom calls with them to audit their performance
Project ID: #35401448
About the project
40 freelancers are bidding on average $6/hour for this job
*** I am good at English (written and spoken) *** I have knowledge of weed/cannabis *** I have been working in customer service for 8 years. *** My communication skill is outstanding. Hi there, I am interested in work More
Hi Greetings of the day I would love to have the opportunity to discuss your project with you I have more than 12 years of experience in Website Development. I believe my skills are a match for your project and I hav More
Hi there, I am a Professional Data Entry Person & have More Than 7 Years Experience. My skills: 1: Microsoft word 2:Microsoft excel 3: Power Point 4: Pdf to word file Here is just a small overview of My Services how I More
Dear Prospective Client, I found your job posting and I believe I’ll be a great fit! I am Adekunle, a skilled Virtual Assistant and experienced data entry and web search expert in Business processes. My work as a Vir More
Hello Client, My name is Omobolanle, a lady who is an experienced customer personnel who knows the job of a customer support well. I have checked the project details and this is my expertise precisely. My written a More
Hi there! If you need a customer support agent or team of peoples who can deal with customer/visitor chats, calls and emails then we are available. We have more than 5 years of experience in this field!
Hello, a pleasure to greet you, my name is Mubasir, I would be interested in working on your project, I have immediate availability I remain attentive to your comment
I'm ready to start working as your phone assistance Looking forward to hearing from you. Aaron.
Hey, Let's start a conversation about your posted Project as I saw your post and went through the requirements. I believe that I'm the best resource for the posted project due to my relevant expertise not only in the More
Hello, I'm Praveen Bharti. I would like to let you know that I'm very interested to work with you After reading your job proposal I felt so interested that I did not take any time to apply. I believe that I'm just per More
I'm graduated from IGSCE school, and currently I'm a student in the Nile University in Egypt, Faculty of Engineering, I previously worked at Vodafone UK as an international call center agent, I'm also fluent in the Eng More
Hi! I am browsing this platform, and when I checked the link, I became interested. When I am still in my mid 20's I used to smoke marijuana, especially when I go to the mountains. I am a hiker just so you know, I love More
Exelled with distinctions in english language. I have got some knowledge of cannibus but i am a fast learner if there is anythig new i need to learn. Took part in public speaking, i am really good with people. I am ava More
Kindly Check my proposal and we can conduct an interview I do have a wide range of experience dealing with customers handling reviews and complaints adding new reviews if needed developing and enhancing customer servic More
Hi, Good Day! Im interested to apply in your project. I can start right away. Thank you, Lorene